Delivering Warmth and Comfort, One System at a Time
At Flame Heating, we have been proudly serving the Vancouver and Lower Mainland area since 1959. As a family-owned and operated business, we have built our reputation on customer satisfaction and superior services. Our team of experts has been providing commercial and residential services for over six decades, and we have become a trusted name in the HVAC industry.
Our Services: Comprehensive Heating and Cooling Solutions
At Flame Heating, we offer a wide range of services designed to meet all of your heating and cooling needs. From furnaces and boilers to heat pumps and air conditioning systems, our certified technicians can handle it all. Here's a closer look at the services we offer:
- Furnaces: Our team of experts can quickly evaluate and repair your furnace to keep your home warm year-round. We carry the most trusted names in the industry, ensuring that you receive the best quality products available.
- Boilers & Hot Water Tanks: Relax after a long day of work with a long, hot shower. Our technicians can upgrade your unit to fit your particular needs, ensuring that you have hot water when you need it.
- Heat Pumps: Looking for a cost-effective way to increase the value of your home? Consider installing one of our energy-efficient heat pumps. Our team can help you choose the right system for your needs and budget.
- Air Conditioning: Our experienced professionals can provide a thorough inspection to ensure that your unit is working properly. We also provide repair and installation services, ensuring that you stay cool and comfortable during the hot summer months.
- Radiant Heating: This heating style works with any flooring to equally distribute heat. With no vents required, this heating source is ideal for any part of your home. We can help you choose the right system for your needs and budget.
Emergency Services: Peace of Mind When You Need It Most
At Flame Heating, we understand that maintaining a comfortable climate in your home or business is crucial. That's why we offer emergency services, so you never have to wait for regular business hours to get the help you need. Whether it's the middle of the night or a holiday, our team of experts is always available to provide quick diagnostic services and efficient repairs.
Free Estimates: No Surprises, No Hidden Fees
At Flame Heating, we believe in transparency and honesty. That's why we offer free estimates that include the removal of your old unit. We never charge hidden fees or add surprise charges to your bill. Our estimates are thorough and accurate, ensuring that you know exactly what to expect before any work begins.
Our Commitment: Exceptional Customer Service and High-Quality Craftsmanship
As a Better Business Bureau-accredited company, we pride ourselves on exceptional customer service and high-quality craftsmanship. We offer free estimates without hidden fees for our Delta HVAC services, and we stand behind every job we do. Our team of experts is dedicated to providing excellent customer service and professional advice you can rely on.
Overall Experience with Flame Heating
Flame Heating has received an overwhelmingly positive response from its customers, with most praising their knowledgeable, helpful, and courteous staff.
Positive Aspects
- Timeliness and Punctuality: Many customers have praised Flame Heating for their prompt and timely service, with some even noting that they were willing to work around their schedule to get the job done.
- Professionalism and Expertise: The staff at Flame Heating have been commended for their exceptional knowledge and skills, with customers feeling confident in their ability to get the job done efficiently and effectively.
- Fair Pricing: Several customers have noted that Flame Heating's prices are fair and competitive, with some even stating that they were willing to pay a bit more for the exceptional service they received.
- Cleanliness and Organization: Many customers have praised the staff for their tidiness and organization, ensuring that the workspace was left clean and tidy after the job was completed.
Negative Aspects
- Lack of Response to Online Inquiries: One customer had a poor experience when they filled out the contact form on Flame Heating's website, only to receive no response. When they called to inquire about the status of their request, they were told that the online form was not functional.
- Questionable Business Practices: One customer had a very negative experience with Flame Heating, stating that they only cared about charging high prices without providing useful work.