Your Comfort is Our Priority
Celebrating over 40 years of trusted service in the Greater Vancouver and Richmond Area
Reid Brothers Plumbing & Heating Ltd. is a customer-focused plumbing, heating, and air conditioning company based in Vancouver, BC. Established in 1976, we have proudly served residential and commercial clients across the Lower Mainland.
Our Expertise
We are experts in:
- Heating: Installation, maintenance, and repair of furnaces, boilers, heat pumps, and more.
- Air Conditioning: Installation, maintenance, and repair of air conditioners, heat pumps, and ventilation systems.
- Plumbing: Leak detection and repair, faucet installation and repair, drain cleaning, and more.
- Water Heaters: Installation, repair, and replacement of traditional and tankless water heaters.
- Indoor Air Quality: Installation, inspection, and repair of air filtration systems.
What Sets Us Apart
We are known for:
- Exceptional Customer Service: Our team is highly responsive and dedicated to understanding your needs and providing solutions tailored to your unique situation.
- Expert Technicians: Our technicians are highly trained and experienced in all aspects of plumbing, heating, and air conditioning.
- Quality Workmanship: We stand behind our work with generous warranties and prioritize attention to detail.
- Competitive Pricing: We offer competitive rates and provide transparent cost estimates before any work begins.
- Honest Communication: We believe in open and honest communication with our clients and will keep you updated throughout the process.
Our Commitment
At Reid Brothers Plumbing & Heating Ltd., we are committed to:
- Delivering reliable and efficient service.
- Providing exceptional customer service.
- Completing work on time and within budget.
- Investing in our employees to ensure they are highly skilled and certified.
- Maintaining open communication with our clients.
Contact Us Today
For reliable and trustworthy service in plumbing, heating, and air conditioning, choose Reid Brothers Plumbing & Heating Ltd. Contact us today for a free consultation and let us help you achieve optimal comfort and efficiency in your home or business.
Overall Experience
The majority of customers have had an excellent experience with Reid Bros, praising their technicians, reception, and service. Cory, Jeff, and Richard were specifically mentioned as providing exceptional service.
Technician Quality
Technicians were described as knowledgeable, friendly, efficient, and professional. They took the time to explain the issues and solutions to customers, and worked efficiently to resolve problems.
Customer Service
The service desk was described as helpful and efficient in scheduling appointments. Customers appreciated the quick response times and ease of scheduling.
Reliability and Trust
Many customers have been using Reid Bros for years and have come to trust their services. They appreciate the company's family-owned and operated approach, which is evident in their customer care.
Negatives
Some customers had issues with billing and communication. One customer felt that the company was not willing to work with them to resolve a problem, and another felt that they were not transparent about their capabilities in resolving a clogged sump issue.
