Building a better tomorrow, together, one home at a time.
D W Optimum HVAC Services is a privately held corporation located in Vancouver, BC, and has been in business continually since 2002. We specialize in scheduled preventative maintenance programs, service, repair, and retrofit of all heating, ventilation, and air conditioning systems (HVAC) for commercial, industrial, and multi-family strata properties, server rooms, data centers, and related properties.
As a leading provider of HVAC services, we understand the importance of having a reliable and well-maintained HVAC system. Our experienced technicians are committed to providing top-notch service, ensuring that our customers' HVAC systems are fully operational, and providing a comfortable environment for their clients.
Our Services
Our HVAC services include:
- Heating: Our technicians are well-trained in each field and will provide you with the best service possible. We offer inspection, service, repair, and installation of commercial heating units. Regularly maintaining heating equipment will keep your systems running at peak efficiency and will help to avoid future repairs.
- Ventilation: Our technicians inspect, repair, modify, and install ducting, hoods, supply, return, and exhaust fans, motors, bearings, pulleys, and belts. We also lubricate motors, dampers, and linkages as required, and replace or clean filters as needed. Our team works with designers and installers to provide new commercial ventilation equipment and systems.
- Air Conditioning: We provide service for piping, commercial boilers, domestic hot water tanks, and much more. Our technicians are experts in air conditioning systems, and we can help improve your HVAC system's efficiency to save energy.
Commercial HVAC Service: We offer a range of services for commercial HVAC systems, including maintenance contracts, repair services, design, engineering, renovation, air balancing, gas fitting, controls, and related work on tenant improvements.
Commercial & Industrial Plumbing: Our services include boiler-related repair services and maintenance, design, engineering, renovation, hydronic balancing, gas fitting, controls, and related work on tenant improvements. We also service, maintain, and replace all types of pumps, valves, backflow preventers, and pressure regulators.
Why Choose Us?
At D W Optimum HVAC Services, we pride ourselves on our commitment to providing excellent service and ensuring that our customers' HVAC systems are fully operational. Our technicians are fully certified as refrigeration mechanics, hold gas fitter tickets, and restricted electrical tickets. Additionally, we hold an "A" Boiler Contractor License.
Our Partners
We are a proud member of UA local 516, BBB, PAMA, CHOA, and WorkSafe BC compliant and fully insured for your protection. We have built a strong company based on ethical business practices, utilizing highly trained and qualified technical staff, supported by experienced and knowledgeable management.
Unsatisfactory Customer Service and Driver Behaviour
Several reviewers have shared their disappointment with the company's customer service and driver behaviour. Customers have reported instances of rudeness, speeding, and lack of respect for neighbourhoods and communities.
Rude Driver Behaviour
Multiple reviewers have mentioned encounters with drivers who displayed rude behaviour, including tailgating, speeding, and giving hand gestures. These incidents occurred on highways and in residential areas, with company logos visible on the vehicles. The reviewers felt that this sort of behaviour is unacceptable and reflects poorly on the company.
Poor Professionalism
Reviewers have also expressed frustration with the company's professionalism, citing negative experiences on the phone and at the Croatian Cultural Centre. One reviewer found the treatment they received on the phone to be unbelievable.
Exceptional Service in the Case of HVAC Repair
Interestingly, one reviewer had a positive experience with the company's service for HVAC repair and maintenance. The technicians, Vic and Dale, went above and beyond to help the school resolve its HVAC issues, taking the time to investigate past problems to prevent future issues.
