Protecting What Matters Most
At Door Surgeon, we understand that doors are the first line of defense against the outside world, and that's why we're dedicated to providing top-notch door repair and replacement services to homes and businesses throughout Edmonton, Calgary, and the surrounding areas. With our team of experienced door repairmen and locksmiths, we're equipped to handle everything from routine maintenance to emergency repairs, ensuring that your doors are secure, functional, and stylish.
Services
From garage door repair to commercial door installation, we offer a wide range of services designed to meet the unique needs of our clients. Our services include:
- Garage door repair and replacement
- Commercial door repair and installation
- Locksmith services, including key cutting and lock rekeying
- Door hardware installation and repair
- Automatic door opener installation and repair
- Door reinforcement and security solutions
- Storm door and screen door repair
- New residential and commercial door sales and installation
Mobile Service
At Door Surgeon, we understand that emergencies can happen at any time, which is why we offer a 24/7 mobile dispatch center to ensure that we're always just a phone call away. Our mobile servicemen are equipped with a fully stocked truck, complete with a wide range of parts and tools, allowing us to repair and replace doors quickly and efficiently. Our mobile service is available 7 days a week, including weekends and holidays.
Why Choose Door Surgeon?
At Door Surgeon, we're committed to providing exceptional service, using only the highest-quality products, and ensuring that our customers receive the best possible experience. Our team is made up of experienced professionals who are fully trained and certified in the latest door repair and installation techniques. We believe that honesty and integrity are just as important as competence, which is why we always strive to be transparent and communicative throughout the entire process.
Door Surgeon Locations
We have multiple locations throughout Edmonton and Calgary, making it easy for you to find us and receive the door repair and replacement services you need.
- Edmonton Northwest: 17812 118 Ave
- Edmonton South: 5738 75 St
- Calgary: 2020 32 Ave NE
Contact Us
If you're in need of door repair or replacement services, don't hesitate to contact us. Our team is always ready to help.
General Dissatisfaction and Rip-Off Claims
Multiple reviewers have expressed their dissatisfaction with Door Surgeons, accusing them of being scams or rip-offs. They claim that the company charges exorbitant prices for their services, often quoting prices that are significantly higher than the local going rate. Some reviewers have reported being charged for a service call fee, only to be quoted an inflated price for the actual repair.
Overpriced Services
Several reviewers have reported being quoted high prices for simple repairs, such as replacing garage door springs or cables. In some cases, the quotes were significantly higher than what other companies would charge for the same service.
Poor Customer Service
Some reviewers have reported poor customer service, including technicians who seemed uninterested in helping or seemed to be trying to upsell unnecessary services. Others have reported difficulty in getting a straight answer from staff or being charged for services that were not actually provided.
Dissatisfaction with Quotes and Billing
Reviewers have expressed frustration with the quoting and billing process, feeling that they were misled or taken advantage of. Some have reported being charged for services that were not actually performed, or being billed for unnecessary parts or labor.
One Positive Review
However, one reviewer had a positive experience with Door Surgeons, reporting that the technician was knowledgeable and skilled, and that the issue was resolved quickly and at a reasonable price.
