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At GoodSense Plumbing & Drain Cleaning, we pride ourselves on delivering exceptional customer care and reputable service to the residents of Victoria, BC. Our team of experienced plumbers has been serving the local community since 1995, offering a wide range of plumbing and drain cleaning services to meet our customers' diverse needs.

Our Services

We understand that every situation is unique, and that's why we provide a comprehensive range of services to cater to your specific requirements. Our plumbers are trained to diagnose and solve a wide range of plumbing issues, from minor leaks to major overhauls. Some of the services we offer include:

  • Gas and Electric Hot Water Tanks: We install, service, and repair electric or gas-powered hot water tanks to ensure your household has a steady supply of hot water.
  • Drain Cleaning: Our expert plumbers utilize various techniques and methods to effectively clear clogged drains, removing any blockages, sediment, or debris.
  • Gas Fitting: We specialize in gas fitting services, including installing, repairing, and maintaining gas-powered appliances, hot water heaters, and fireplaces.
  • Specializing in Plumbing Service Work & Renovations: Our experienced team handles plumbing service work and renovations, ensuring that your plumbing system is functioning optimally.
  • Residential and Commercial Backflow Prevention Testing & Installation: We test and install backflow prevention devices to prevent contaminated water from entering your plumbing system.
  • Drain Cleaning & Video Camera Inspection: We use advanced video camera technology to inspect and diagnose clogged drains, allowing us to accurately identify the root cause of the issue.
  • Clogged Drains: Our expert plumbers skillfully clear clogged drains, ensuring that your pipes are flowing freely and efficiently.

Our Philosophy

At GoodSense Plumbing & Drain Cleaning, we believe that no job is too small. We're committed to providing unparalleled customer service, expert knowledge, and quality results. Our goal is to establish long-term relationships with our customers by consistently delivering exceptional service.

What Our Clients Say

We've had the pleasure of working with numerous satisfied clients, who have taken the time to share their experiences with us. Here are a few testimonials:

"I tried everything to unclog my kitchen sink but nothing worked. I called GoodSense Plumbing, and he came on time. He cleared the kitchen sink quickly. He also checked and cleared all washroom sinks and bathtubs. Very polite and excellent service provider." - Raj Neupane

"These guys are good, quick, and extremely knowledgeable about their trade. Very professional and was most impressed when Glen, the owner, stopped by to see how his crew was doing with the job. Not many business owners do that." - Dave Carswell

"We appreciate the exceptional service and prompt attention to a main line water leak at a reasonable cost. I highly recommend them, and we'll use them again for any work we need done." - William Bell

Get in Touch

If you're experiencing plumbing issues or require professional assistance with your drainage system, we're here to help. Contact us today to schedule your service appointment. Our dedicated team is committed to providing you with exceptional service, expert advice, and quality results.

Reviews (156)
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Positive: Goodsense Plumbing's prompt service, professionalism, and fair pricing were widely praised by reviewers.
Negative: One reviewer reported a negative experience due to an unsuccessful attempt to clear the main sewage line, costly service, and damage to property.

Overview

Goodsense Plumbing has received numerous 5-star reviews from satisfied customers. Many reviewers have praised the company's prompt service, professionalism, and fair pricing. Several reviewers have mentioned specific plumbers, such as Dylan, Ryan, and Wayne, who provided excellent service.

Services and Experience

The company offers a range of services, including emergency plumbing repairs, tank installations, and drain cleaning. Many reviewers have reported positive experiences with Goodsense Plumbing, citing factors such as:

  • Prompt Service: Several reviewers have praised the company for sending plumbers to their locations quickly, often within a short time frame.
  • Professionalism: Many reviewers have commented on the professionalism of the plumbers, citing respect, courtesy, and communicative style.
  • Fair Pricing: Several reviewers have mentioned that the prices charged by Goodsense Plumbing were fair and reasonable.

Challenges and Issues

One reviewer, Skye Summerfeldt, had a negative experience with Goodsense Plumbing, citing:

  • Unsuccessful Attempt: The plumber was unsuccessful in clearing the main sewage line, requiring a more extensive solution.
  • Costly: The reviewer felt that the costs for the service were excessive, considering the unsuccessful attempt.
  • Damage to Property: The plumber damaged the bath mat, which added to the reviewer's frustration.

Recommendations and Conclusion

Based on the reviews, it appears that Goodsense Plumbing is a reliable and professional company that provides good service and value. Many reviewers have recommended the company to others, citing their excellent experience.