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Express Hardwood Flooring is a local family business that has been serving the Kelowna, BC community since 2000. Our primary goal is to help you choose the perfect floor for your home while remaining comfortably within your budget. We offer a vast selection of in-stock hardwoods and tiles, and our knowledgeable design consultants are always available to guide you through the process. We take pride in providing the highest standard of work, from installation and delivery to cleaning and maintenance.

Our Services

At Express Hardwood Flooring, we offer a wide range of services tailored to meet your flooring needs. Our team of professional installers is ready to help you with your next project, and we provide accurate and professional in-home flooring estimates. We understand that choosing the right flooring for your home can be a daunting task, so we offer a variety of resources, including flooring guides, to help you make an informed decision.

Flooring

We offer a wide range of flooring options, including hardwood, tile, vinyl, and luxury vinyl, among others. Our hardwood flooring options include solid, engineered, and laminate, and we offer a variety of finishes, such as matte, satin, and high-gloss. Our tile options include ceramic, porcelain, and natural stone, and we offer a variety of sizes, shapes, and finishes. Our vinyl and luxury vinyl options include planks, tiles, and sheets, and we offer a variety of textures, patterns, and designs.

Walls

We also offer a variety of wall options, including tile, laminate, and wallpaper. Our tile options include ceramic, porcelain, and natural stone, and we offer a variety of sizes, shapes, and finishes. Our laminate options include a variety of textures, patterns, and designs, and we offer a variety of finishes, such as matte, satin, and high-gloss. Our wallpaper options include a variety of textures, patterns, and designs, and we offer a variety of finishes, such as matte, satin, and gloss.

Additional Services

In addition to our flooring and wall options, we also offer a range of additional services, including design consultation, product price compare, and inspiration. Our design consultation service includes a one-on-one meeting with one of our design consultants to discuss your flooring needs, preferences, and budget. Our product price compare service allows you to compare the prices of different products, brands, and styles to help you make an informed decision. Our inspiration service includes a variety of resources, such as flooring galleries and guides, to help you choose the right flooring style for your home.

Contact Us

If you have any questions about our services or products, or if you would like to request an estimate, please don't hesitate to contact us. Our team of professionals is always available to help you with your flooring needs, and we look forward to hearing from you.

Reviews (53)
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Positive: The positive comments highlight the exceptional customer service, extensive product knowledge, and amazing kindness of the staff at Express Flooring.
Negative: The negative comments mention issues with ordering, communication, and accountability, including incorrect information, delays, and a lack of responsibility when mistakes were made.

Exceptional Customer Service and Wide Product Variety

Express Flooring has received numerous reviews praising their exceptional customer service, extensive product knowledge, and amazing kindness. Many customers have mentioned the helpfulness of staff members, such as Chris, Dustin, Teresa, and Melissa, who went above and beyond to assist with tile and flooring selection.

Positive Experiences with Renovations and Installations

Several reviewers have reported having a great experience with Express Flooring during their home renovations. The staff's expertise and kindness helped to alleviate the stress of the renovation process. The installation teams, including Josh, were praised for their excellent work and attention to detail.

Product Variety and Availability

Express Flooring offers a wide variety of in-stock flooring options, as well as special order choices. Some customers were able to find surplus stock and sales items that perfectly suited their needs. The staff's willingness to work with customers to find the right product at a good price was greatly appreciated.

Some Issues with Ordering and Communication

However, a few customers experienced issues with ordering and communication. There were instances of incorrect information provided, delays in ordering, and a lack of accountability when mistakes were made. In one instance, a customer was left short on carpet and was not pleased with the response from Express Flooring.