Transforming Spaces, One Floor at a Time
Our Story
At Small's Tile and Flooring, we take pride in being a premier flooring destination in the British Columbia interior. With a rich history dating back to 1994, our journey began with tile installations. Over the years, we expanded our services, opening our first offices in 2000 and shortly after, our tile showroom in 2003. We further solidified our presence in 2006 by distributing our EVOLUTION tile line throughout British Columbia.
Our Commitment
We are committed to providing our clients with an unparalleled selection, quality, and customer service. At Small's Tile and Flooring, we understand that every client's needs are unique, and we strive to bring their design visions to life. Our inspiration comes from discovering new and innovative flooring products, which we believe will inspire our clients and help them create a space that reflects their personality.
Our Services
Our comprehensive services include:
Tile & Natural Stone: With an extensive collection of tile and natural stone, we cater to clients seeking uniqueness and customization. From ceramic and porcelain to marble and granite, our vast selection ensures that our clients find the perfect fit for their space.
Carpet: Soft, warm, and cozy, our carpet selection is designed to provide comfort and functionality for busy families. With advances in fiber quality and manufacturing processes, our carpets are designed to be soft, durable, and quiet.
Hardwood: Natural and timeless, our hardwood selection offers a range of finishes, including smooth, hand-scraped, wire-brushed, and distressed. Our hardwood collection is designed to add value to any home.
Laminate & Cork: With innovations in recent years, our laminate selection offers better quality cores, locking systems, and photo-realistic images and finishes. Our cork collection provides a natural and luxurious option for main living areas, kitchens, and bedrooms.
Resilient Flooring: Our resilient flooring options, including linoleum, luxury vinyl tile, marmoleum, and rubber, offer unparalleled durability and style.
Our Showroom
Located in Kelowna, our 20,000-sq-ft showroom and distribution center features an extensive collection of flooring products, including tile, natural stone, carpet, hardwood, laminate, cork, and resilient flooring. Our customers can browse our inventory, get expert advice from our knowledgeable staff, and see products up close.
Why Choose Small's Tile and Flooring?
With over two decades of experience, we have earned a reputation for exceptional customer service, outstanding product quality, and unparalleled expertise. Our commitment to excellence and customer satisfaction sets us apart from the rest.
Disappointing Experiences
Some customers have had a rough time with Smalls Flooring. Author Kenny & Co. had a poor experience with the installation of their new floor. Despite initial issues with workmanship, Sam stopped responding to their calls and emails, leaving them feeling frustrated and neglected. Author Ifraz Khan had a similar experience, visiting the store on a Saturday but being completely ignored by the staff.
Exceptional Service
On the other hand, many customers have praised Smalls Flooring for their exceptional service. Author Liam Wallis, Curtis Heb, Juan Lopez, Bellamy Homes, and Kyle Friesen all Sang the praises of the staff, particularly Shelley, Carey, and Sam. They mentioned that the team was professional, knowledgeable, and patient, making the selection and installation process a breeze.
Quality and Selection
Multiple customers have commended Smalls Flooring for their extensive selection and high-quality products. Author Curtis Heb mentioned that the pricing was even better than expected, while Author MaGyver Macgyver appreciated the variety of options available.
