Your Flooring Paradise Awaits, Where Quality Meets Affordability
Consumers Carpet has proudly served the Greater Toronto Area for over four decades, offering exceptional flooring solutions for every room and every budget. Family-owned and operated, we take pride in providing exceptional customer service, unmatched selection, and competitive pricing on premium flooring products.
Our Expertise
Our experienced team of professionals has a deep understanding of flooring materials, trends, and installation techniques. We are dedicated to guiding you through the selection process, ensuring you find the perfect flooring solution for your unique needs and preferences. We also offer:
- Free consultations and estimates
- Comprehensive project planning and design
- Professional installation by skilled craftsmen
- Comprehensive after-sales care and support
Products & Services
At Consumers Carpet, we offer an unparalleled selection of:
- Hardwood Floors: Natural and engineered options in a variety of species, finishes, and budgets
- Laminate Flooring: Durable and stylish flooring that replicates the look of hardwood at a fraction of the cost
- Vinyl Flooring: Waterproof and versatile flooring ideal for kitchens, bathrooms, and high-traffic areas
- Carpet & Rugs: Soft and cozy carpets in a stunning array of colors, patterns, and textures, along with durable and stylish area rugs
- Indoor/Outdoor Carpet: Ideal for basements, patios, and other spaces that require comfortable and cozy flooring options
- Specialized Products: Marine carpets, vinyl plank flooring, ceramic backsplashes, baseboards, and more
Unparalleled Customer Service
At Consumers Carpet, we prioritize your needs and satisfaction. Our team is committed to:
- Offering personalized attention and answering your questions promptly and thoroughly
- Providing accurate estimates and upfront pricing
- Delivering exceptional craftsmanship and meticulous attention to detail
- Handling installations with minimal disruption to your home
Choose Consumers Carpet for
- A vast selection of high-quality flooring products
- Personalized customer service and expert advice
- Competitive pricing and frequent sales and promotions
- Reliable installations and professional after-sales care
We invite you to browse our website, visit our showroom, or contact us today to learn more about how Consumers Carpet can help you achieve the beautiful and functional flooring you dream of!
Overall Quality of Service
The majority of reviewers have had a positive experience with Consumers Carpet, praising the store's excellent selection, huge inventory, and great service. The staff, particularly Mike and Tony, are described as knowledgeable, professional, and courteous.
Prices
While some reviewers mention that the prices are competitive, others suggest that the store's prices are not the lowest. However, the quality of the products and the service experience seem to outweigh any potential savings from lower prices.
Customer Service
The majority of reviewers have had positive interactions with the staff, citing their helpfulness, patience, and willingness to answer questions. However, one reviewer had a negative experience, reporting that the staff were unfriendly and rude.
Issues and Complaints
Some reviewers have reported issues with the store's policies, such as having to pay for products that were not actually purchased or being charged for delivery. One reviewer described an unpleasant experience with the store's staff, citing rude behavior and a lack of customer service.
