Experience the Finest in Rugs and Carpets
A Legacy of Expertise and Exquisite Rugs
Imperial Carpet & Home has been a cornerstone of the flooring industry for over four generations. Founded on a foundation of exceptional customer service, extensive knowledge, and an unmatched selection, we've redefined the rug and carpet shopping experience.
Experience the Imperial Difference
Our expansive showroom, one of the largest in the world, features over 100,000 square feet of beautifully curated carpets and area rugs. Organized by price range, size, and collection, browsing our vast selection is a delightful and inspiring journey.
Expert Guidance at Your Service
Our team of experienced interior designers is available to offer personalized guidance and recommendations, ensuring you find the perfect rug to complement your home's unique style.
Our Services
- Rug & Carpet Selection: Explore our unparalleled collection of traditional and contemporary rugs from renowned manufacturers across the globe.
- Custom Design & Consultation: Let our designers collaborate with you to create a custom rug that reflects your individual vision.
- Expert Valuation & Appraisals: Our experienced valuers provide accurate assessments of your rugs and carpets.
- Professional Installation & Delivery: We handle every step of the process, ensuring a seamless installation.
A visit to Imperial Carpet & Home is an immersive experience. Witness the meticulous craftsmanship and artistic flair of our curated collection. Learn about the fascinating history and diverse origins of our rugs through our engaging displays.
Discover a World of Possibilities
From classic hand-knotted Persian rugs to contemporary wool and silk blends, our diverse collection offers a perfect rug for every taste and budget. We also specialize in unique area rugs, perfect for adding character to any space.
Visit us today and discover the extraordinary world of Imperial Carpet & Home!
Staff and Customer Service
The reviews highlight concerns with the staff and customer service at Imperial Carpet & Home. Some reviewers had negative experiences with the owner, describing him as arrogant, selfish, and bigoted. He was reported to have been rude and insulting to customers, and even made a racist remark to one customer.
Product Quality and Selection
On the other hand, many reviewers praised the vast selection of handmade and machine-made pieces available at Imperial Carpet & Home. The quality of merchandise was also commended, with reviewers mentioning the beautiful and high-end products on offer.
Positive Experiences
Some reviewers had excellent experiences with the sales team, who were knowledgeable, helpful, and friendly. The showroom was described as fantastic, and the owner was praised for making customers feel like family.
Negative Experiences
Unfortunately, some reviewers had poor experiences with the owner, who was reported to be defensive and arrogant when faced with criticism. One reviewer mentioned that the owner refused to give a refund for a defective product, and instead offered an exchange.
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