Adding Years of Life to Your Existing Carpets
We are a family-owned and operated business, and we take great pride in our work and our long-term relationships with all our clients and suppliers. Our team is dedicated to providing you with the highest level of service and quality, no matter how large or small your requirements may be. At JB Commercial Glass, we believe in sustainable and successful business practices, and we strive to keep our word and our commitments, giving you the best possible experience.
Our Vision and Mission
Our vision is to be the most trustworthy company providing glass services to our customers in the Lower Mainland. Our mission is to achieve growth through superior customer service, better products, and the best prices. We are committed to providing our clients with the best possible service so that we can work together on a long-term basis. Our approach has helped us grow and expand rapidly, and we continue to strive for excellence in all that we do.
Our Services
At JB Commercial Glass, we specialize in the installation of commercial glass, ensuring that your products are installed properly to avoid future repairs or replacement. We understand that glass can break, crack, and wear, and we are here to help. Our team can determine if your home or business glass can be repaired and restore it to its original appearance. In cases where glass cannot be repaired or is deemed unsafe, we can replace it.
We are experts in commercial glass door repair, commercial window glass, office partitions, and glass partitions. We specialize in glass storefronts, with outstanding craftsmanship and attention to detail. From same-day repairs to new installations, we have the knowledge and experience to get the job done right.
Experience and Expertise
JB Commercial Glass is a company founded and operated by veterans of the glass industry, with over 30 years of experience in the business. We understand the importance of high-quality work services and strive to provide you with prompt and reliable service. Our team is dedicated to providing the best possible experience for our clients, and we take great pride in our long-term relationships with our suppliers.
At JB Commercial Glass, we take care of all our clients directly and take pride in the quality of our work. We have staff and resources to fulfill all your requirements, no matter how large or small your project may be. We provide you with service you can trust and count on.
Thank you for considering JB Commercial Glass for your commercial glass needs. We look forward to the opportunity to serve you.
Customer Service
The customer reviews highlight significant differences in the quality of service provided by the company. On one hand, Angela Li had a positive experience with the installation of a big window at her front house. The installer measured the window and waited for a couple of weeks to install it. The installation was done efficiently, and she highly recommends the company.
On the other hand, Mairaj Shah had a terrible experience with the customer service. He called the company to inquire about a specific issue and was met with poor reception. The receptionist hung up on him, and when he called back, she was extremely rude. Mairaj even offered to provide the recorded evidence to support his claim, but it's unclear whether the company took any action to resolve the issue.
Quality of Work
In terms of the quality of work, Angela's review indicates that the company is efficient and reliable. The installer took the time to measure the window correctly before installing it, and the installation process was completed without any issues.
Challenges with Customer Service
Mairaj's review highlights significant challenges with the customer service provided by the company. The receptionist was incompetent, rude, and unwilling to help the customer. This kind of behavior is unacceptable and may drive customers away.
