At Tiltco, we pride ourselves on offering a comprehensive range of superior quality European glazing systems, designed, manufactured, and installed with impeccable service. For over three decades, we have been dedicated to providing an unparalleled level of excellence in fabricating fenestration products. Our commitment to creating luxurious glazing solutions, worthy of the finest residential, commercial, and coastal properties across North America and the Caribbean, has earned us a reputation as one of the most trusted European window, door, and curtain wall providers.
Our Comprehensive Service
Our comprehensive service is designed to cater to your every need, from concept and design to production and installation. Our expertise in the luxury fenestration space and extensive experience in manufacturing pristine residential and commercial windows have driven our success. With a large production plant in Newmarket, Ontario, we have the capacity to manufacture and ship products across Canada, the USA, and the Caribbean. Our unparalleled expertise in the fenestration industry, combined with our commitment to customer satisfaction, ensures that we provide bespoke manufacturing solutions that meet the specific needs of each project.
Performance and Capability
At Tiltco, we understand the importance of performance and capability in our products. Our range of inclusive architectural window, door, and facade solutions caters to various project needs, featuring luxurious aluminum extrusions and polyamide thermal barriers. Our extensive product collections include the CS77-Series, SL38-Series, Curtain Wall, and Oversized Door Solutions. With our products, you can expect remarkable performance, weatherproofing, and security, backed by industry standards.
Innovation
At Tiltco, we continuously innovate and anticipate industry trends to grow and evolve. Our expertise in the luxury fenestration space has driven our success, and we remain committed to providing bespoke manufacturing solutions that exceed customer expectations. Our state-of-the-art CNC and CAM machines, coupled with large production plants, ensure that our products meet the highest standards of quality, precision, and performance.
Our Mission
Our mission is to deliver exceptional European glazing systems, designed to exceed customer expectations while emphasizing quality, innovation, and customer satisfaction. We strive to build long-term relationships with our clients, architects, builders, designers, and homeowners, providing comprehensive solutions that cater to their specific needs and preferences.
Customer Testimonials
"I placed the order with confidence and peace of mind. When ordering, I met with Tiltco and explained my requirements for noise reduction since my house backs onto a main railway track. They provided a few options and explained in detail the pros and cons of each one which helped me decide on the most cost-effective solution. The expertise, patience, and sales technique were very refreshing. I placed the order with confidence and peace of mind that I was buying an excellent product. During installation, they called to set up an appointment to take precise measurements and were right on time and very effective in explaining how the installation would be performed. They performed an exemplary install job, leaving no mess in any room. My beautiful hardwood floor survived without a scratch. They were also very polite and pleasant to talk to. Kudos to Mick and his team! The windows and the patio door exceeded my expectations in terms of noise reduction. It also helps that they are gorgeous to look at and extremely easy to operate. Needless to say, I will recommend Tiltco to all my friends." - Lemonta, Home Owner Year 2015
Quality of Service and Product
Some customers had overwhelmingly positive experiences with Tiltco, praising their innovative custom doors, knowledgeable and courteous staff, and excellent customer service. Many reviewers appreciated the company's attention to detail, cleanliness, and tidiness during installation. Additionally, some customers were impressed with the company's handling of issues and problems, going above and beyond to resolve them.
On the other hand, several customers were extremely dissatisfied with their experience. They reported poor quality products, including issues with handles, screens, and doors not opening properly. Some reviewers felt that the company was more interested in collecting payment than providing good service, and that they were unresponsive to customer complaints and concerns.
Technical Issues
Many reviewers experienced issues with the installation and functionality of Tiltco's products. This included problems with drafty windows, handles that broke easily, and doors that did not open or close properly. Some customers also reported issues with the sizing and fitting of windows and doors.
Responsiveness and Communication
Several reviewers criticized Tiltco's customer service, reporting that they were unresponsive to emails and phone calls. Some customers felt ignored or dismissed by the company, leading to frustration and disappointment.
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