Your trusted flooring solutions partner
A Family Legacy of Flooring Expertise
The Floor Store proudly stands as a locally-owned and operated business in Parksville, serving the island since 1997. With three generations of expertise and over 25 years of experience under our belts, we've become the trusted flooring choice for countless homes and businesses on Vancouver Island.
Guided by Expertise
Our team comprises knowledgeable professionals who are passionate about flooring and dedicated to providing exceptional customer service. We combine extensive product knowledge acquired through years of industry experience with an unwavering dedication to understanding your specific needs and preferences.
Unbeatable Selection
From classic hardwood flooring to contemporary vinyl and everything in between, our selection boasts an unparalleled variety of materials and styles. We proudly offer a curated collection of both Canadian and international flooring options to cater to diverse tastes and budgets.
Quality You Can Trust
At The Floor Store, quality is paramount. We partner with reputable manufacturers and employ only skilled installers to ensure the highest standards are met throughout the process. Each product comes with a manufacturer guarantee for your peace of mind.
Beyond the Sale
We understand that flooring is a significant investment, which is why we go above and beyond simply selling materials. Our services encompass installation, removal, and disposal, ensuring a seamless and convenient experience for our clients. We also offer a unique Roomvo tool that allows you to visualize your potential flooring choices in your own space before committing.
Community Connections
Deeply rooted in the Parksville community, The Floor Store takes pride in supporting local businesses and fostering relationships within our sphere. By prioritizing exceptional customer service and offering competitive pricing, we strive to be the flooring partner of choice for generations to come.
Exceptional Customer Service
The Floor Store has received rave reviews for their exceptional customer service. Core team members like Corey, Brent, Jeff, and Alyssa have been praised for their attention to detail, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Quality of Work
The quality of work delivered by The Floor Store's installation team has been consistently high. Reviewers have praised the expertise of installers like Mark, Warren, and Elliott, who have successfully completed complex projects such as steam showers, hardwood flooring, and tile installations.
Product Quality and Pricing
The Floor Store's products have been described as high-quality, and their pricing has been deemed competitive. Reviewers have appreciated the wide range of options available in their showroom, making it easier to find the perfect fit for their projects.
Project Management
The Floor Store's project management skills have been praised for their efficiency and effectiveness. Reviewers have appreciated the smooth coordination of installations, timely communication, and prompt resolution of any issues that may arise.
