Expertly Building Outdoor Living Spaces, One Deck at a Time.
At Victoria Deck Ltd., we have been providing the finest waterproof vinyl sundeck systems and powder coated aluminum rails to homeowners in Greater Victoria and Southern Vancouver Island since 1976. Our family-owned company takes pride in our work, and we have established a reputation for delivering the highest level of quality and customer service. Our commitment to excellence has earned us an A+ ranking with the Better Business Bureau.
Our Services
As a licensed and insured decking company, we specialize in installing and repairing vinyl decking and aluminum railings. We have decades of experience working with a wide range of decking systems, and we are skilled in customizing our solutions to meet the unique needs of our clients. Here is a closer look at our services:
- Vinyl Decking: Our team at Victoria Deck Ltd. has extensive experience in installing and repairing vinyl decking systems. We work with the highest quality products from Duradek, a leading manufacturer of vinyl decking in North America. Our team of trained estimators and installers will work diligently to ensure your vinyl decking system is installed correctly and is backed by a strong warranty.
- Aluminum Railings: We offer a range of aluminum railing solutions from Railcraft, a leading manufacturer of aluminum railing systems. Our railings offer excellent structural integrity and are available in a variety of colours and styles to fit your home's aesthetic. Our installation technicians are highly trained and will ensure your railings are installed to meet the strictest safety standards.
- Deck Repair: Our team at Victoria Deck Ltd. is experienced in deck repair and maintenance. Whether you need minor repairs or a complete deck restoration, we have the skills and expertise to get the job done right. Our team will work with you to assess the damage and provide a customized solution that fits your needs and budget.
Our Commitment to Quality
At Victoria Deck Ltd., we are committed to providing the highest level of quality and customer service. We only work with the best products from leading manufacturers in the industry, such as Duradek and Railcraft, to ensure our clients receive the best value for their investment. Our team of experienced estimators and installers are highly trained, licensed, and insured, and we always strive to exceed our clients' expectations. We take pride in our work, and we're dedicated to delivering outstanding results that our clients can count on.
Outstanding Customer Satisfaction
Victoria Decking has received an overwhelming number of outstanding reviews from satisfied customers. Multiple reviewers praised the company's high-quality customer service, professionalism, and attention to detail. Many highlighted the expertise and responsiveness of the team, particularly Brian and Rae, who went above and beyond to ensure their satisfaction.
Timely and Efficient Installation
Several reviewers commended the company on their punctuality and efficiency during the installation process. Many noted that the installers were on time, worked professionally, and exceeded expectations. The quality of the installation was also a major highlight, with many reviewers expressing their admiration for the beautiful finished product.
Little to No Issues, but Well-Handled
While a few reviewers did mention minor issues, these were quickly and professionally addressed. For instance, one customer reported a small puncture in their deck, which was promptly repaired by the company. Another customer had to alter their measurements due to unexpected terrain issues, but the company was accommodating and timely in making the necessary changes.
Recommendations Galore
Almost every reviewer highly recommended Victoria Decking to others, citing the company's exceptional service, quality, and professionalism. Several reviewers even praised the company's willingness to work with them throughout the process, ensuring their complete satisfaction.
