Trust us to keep your pipes flowing and your home warm!
At 360 Comfort Systems, we take pride in being a locally owned and operated business that has been serving the Southern Vancouver Island community since 2011. Our team of certified specialists is dedicated to providing top-notch HVAC, plumbing, and electrical services to ensure that our customers' homes are safe, efficient, and comfortable all year round.
Our Services
At 360 Comfort Systems, we understand the importance of having a reliable and efficient heating and cooling system in your home. That's why we offer a wide range of services, including:
- HVAC Services: We provide expert installation, repair, and maintenance services for all types of heating and cooling systems, including heat pumps, furnaces, and air conditioning units.
- Electrical Services: Our licensed electricians are trained to handle all types of electrical services, from installation and repair to inspection and replacement. We also offer emergency electrical services to ensure that your home is protected from any electrical safety issues.
- Plumbing Services: Our plumbing experts are equipped to handle all types of plumbing services, including installation, repair, and maintenance. We also offer emergency plumbing services to ensure that your home is safe and secure.
What Sets Us Apart
At 360 Comfort Systems, we pride ourselves on our commitment to quality, honesty, and efficiency. We strive to do every job right the first time and offer a 100% customer satisfaction guarantee. Our goal is to provide our customers with a hassle-free experience, from the initial consultation to the final installation.
Our Core Values
At 360 Comfort Systems, we embody the following core values:
- Commitment: We are committed to providing our customers with the best possible service and products.
- Honesty: We believe that transparency and honesty are essential in building trust with our customers.
- Efficiency: We strive to be efficient in our services, from installation to maintenance, to ensure that our customers' homes are running smoothly.
- Attitude: We pride ourselves on having a positive attitude and a willingness to go the extra mile for our customers.
- Accountability: We take responsibility for our actions and strive to do what is right for our customers.
Our Mission
At 360 Comfort Systems, our mission is to provide our customers with the highest level of service, quality, and professionalism in the HVAC, plumbing, and electrical industries. We are dedicated to building long-term relationships with our customers and to being the go-to partner for all their home comfort needs.
Overwhelming Positive Experience
The reviews for 360 Comfort Systems are overwhelmingly positive, with all but one reviewer giving the company a 5-star rating. The reviewers praise the professionalism, knowledge, and courteous nature of the staff, from the sales representatives to the technicians. They also appreciate the prompt and efficient service, with several reviewers noting that they were kept up to date on the installation or repair process.
Installation and Service
Several reviewers highlight the excellent installation process, with some mentioning that the technicians were able to schedule the installation quickly and effectively. Others praise the company's maintenance system, which includes a text messaging service that allows customers to know when their technicians are on the way. The reviewers also appreciate the knowledgeable and helpful technicians, who took the time to explain the process and answer questions.
Sales Representatives
The sales representatives are also praised for their professionalism and knowledge. Several reviewers mention their sales representative by name, with one reviewer in particular praising Jennifer, the manager, for going above and beyond to resolve an issue.
Minor Dispute
The only negative review is from Leslie Ash, who gave the company a 4-star rating. She mentioned that there were mechanical issues with her system after installation, and there was a delay in receiving parts for repair. However, she was impressed with the company's follow-up and the resolution to the issue, which was worked out with the help of Annie and Reed.
