Taking stress away, one lock at a time
Nestled in the heart of Prince George, Trident Lock & Security Ltd. has been safeguarding the community since 1996. Led by Ron and Caroline Beadle, our company boasts over a century of combined experience in the security and locksmithing industry. We take immense pride in our family-oriented approach and unwavering commitment to exceptional customer service.
Our Mission
At Trident Lock & Security, we understand the importance of safety and security in both residential and commercial settings. We offer comprehensive security solutions tailored to individual needs and situations. Our team of certified and licensed professionals prioritize efficiency, responsiveness, and professionalism to ensure your peace of mind.
Our Services
We offer a comprehensive range of services that cover every aspect of security, including:
Emergency Services
- 24/7 emergency response for residential and commercial clients
- Response within 15 minutes for urgent calls
- Swift resolution of lockouts, broken keys, and security breaches
Security Assessments & Solutions
- Comprehensive security evaluations for homes and businesses
- Installation and maintenance of security systems, including access control systems, security cameras, and alarms
- Expert consultation on security planning and risk mitigation strategies
Key & Lock Services
- Key cutting and duplication for all types of keys
- High-security lock and key solutions for enhanced protection
- Master key systems for efficiently managing multiple locks and access points
Additional Services
- Safe and vault services
- Automotive lock repair and replacement
- Remote troubleshooting and diagnostics
Client-Focused Approach
We value open communication, clear explanations, and exceptional customer service. Our team is dedicated to understanding your unique needs and offering tailored solutions that fit your budget. We believe in building lasting relationships with our clients through transparency, responsiveness, and personalized attention.
Overall Experience
Most customers had a positive experience with Trident Lock and Key, with 8 out of 9 reviewers giving a 5-star rating. They were impressed with the company's efficiency, professionalism, and exceptional customer service.
Professionalism and Communication
Reviewers praised the company's dispatch service, citing prompt and courteous communication. Technicians were described as friendly, knowledgeable, and professional, explaining their work clearly and concisely. Customers appreciated the company's willingness to reschedule appointments and accommodate their needs.
Efficiency and Timeliness
Trident Lock and Key was commended for its speedy service, with many reviewers noting that issues were resolved within an hour or less. Technicians were efficient and respectful of customers' time, even in challenging weather conditions.
Staff and Technicians
Individual technicians, such as Jon, Travis, Levi, and Chase, were singled out for their exceptional service, professionalism, and friendliness. Reviewers felt that these technicians went above and beyond to ensure their satisfaction.