Deliver exceptional service and your customers will love you for it
At Brite 'n Easy Blinds, we pride ourselves on being a family-run business that has been serving the Greater Victoria community since 1992. Our story began with a simple yet profound idea - to make blind maintenance easy for our customers. We started out by perfecting the cleaning process, and as our expertise grew, we expanded our range of services to include sales, installation, and repairs.
Our History
Our journey began when our founders, Roger and Debbi Yurkowski, helped a friend hand clean her kitchen blinds. It was a difficult task that left them thinking, "There must be a better way!" This was the spark that ignited our mission to make blind maintenance easy for our customers. We focused on developing a more efficient and effective cleaning process, and as we gained more experience, we expanded our services to meet the evolving needs of our customers.
Our Commitment
At Brite 'n Easy Blinds, we are committed to delivering exceptional service, providing top-quality products, and maintaining a high level of professionalism in everything we do. We believe that our customers deserve the best, and we strive to exceed their expectations with every interaction. Whether you're looking for a new set of custom blinds, cleaning and maintenance services, or repairs and maintenance, we have the expertise and experience to provide you with the best solutions.
Why Choose Us
So, why choose Brite 'n Easy Blinds? For starters, we have a team of industry experts with over 30 years of experience in the blind industry. We offer a range of products and services that are designed to meet the unique needs of our customers, whether you're a residential or commercial client. We also pride ourselves on our commitment to sustainability, using environmentally friendly cleaners and responsible recycling practices whenever possible.
Our Philosophy
At Brite 'n Easy Blinds, we believe that delivering exceptional service is the key to building long-term relationships with our customers. We operate our business with a simple philosophy - do the right thing, and what's best for the customer, will take care of itself. We strive to provide a high level of integrity, professionalism, and customer service in everything we do.
Service Offering
We offer a range of services to make your life easier, including:
- Design, Installation & Service: From custom blind design to expert installation and ongoing maintenance, we've got you covered.
- Cleaning & Repairs: Our cleaning and repair services are designed to leave your blinds looking like new. We also offer same-day cleaning for your convenience.
- Cleaning Prices: Our cleaning prices are competitive, and we offer discounts for bulk orders and loyal customers.
- Commercial & Residential: We serve both residential and commercial clients, providing customized solutions for your unique needs.
About Us
As a family-run business, we take pride in our commitment to excellence, integrity, and customer service. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. We're proud to serve the Greater Victoria community and value the trust our customers have placed in us over the years.
Overview of Customer Reviews
Customer Service
Customers praised the exceptional customer service provided by Brite & Easy Blinds. Many reviewers mentioned the friendly and helpful staff, with some even mentioning specific employees by name (Mike, Hayden, and Roger). The company's ability to communicate effectively and accommodate customers' needs was highlighted in several reviews.
Blind Cleaning and Repair
The majority of reviewers were extremely satisfied with the blind cleaning and repair services offered by Brite & Easy Blinds. Many mentioned that their blinds looked like new after the service, and some even mentioned that the company was able to bring their blinds back to "AS NEW" condition. The quick turnaround time and reasonable rates were also appreciated by many customers.
Local Business
Several reviewers praised Brite & Easy Blinds for being a local, non-franchised business that is able to provide personalized service and attention to detail. The company's ability to serve the community and provide expertise in blind cleaning and repair was highlighted in several reviews.
One Negative Experience
One reviewer had a negative experience with the company, citing poor communication and unmet expectations. However, it's worth noting that the company attributed this issue to staffing problems.
