Who We Are
Service Pro Plumbing & Heating is a family-owned and operated business serving the Campbell River area for over 40 years. We are a team of certified plumbers and gas fitters dedicated to providing reliable, high-quality service to our customers. With our vast experience and commitment to "doing it right, " we are your trusted partner for all your plumbing and heating needs.
Our Expertise
We offer a comprehensive range of services to meet your diverse needs, including:
Plumbing Services
- Comprehensive repairs and installations for all your plumbing needs, from small leaks to complex fixture installations.
- Water heater replacements and repairs.
- Leak detection and repair services.
- Drain cleaning and repair.
Heating Services
- Installation, maintenance, and repair of all major heating systems, including gas furnaces, boilers, and heat pumps.
- Inspection and tune-ups to ensure your heating system is running efficiently.
- Gas fitting and installation services.
Gas Fitting Services
- Installation and repair of all types of gas appliances, including fireplaces, stoves, and BBQs.
- Gas line repairs and inspections.
Renovations & Projects
- Comprehensive project management for all your bathroom and kitchen renovation needs.
- Installation of energy-efficient plumbing and heating systems.
- Consultation and design services to create the perfect plumbing and heating solutions for your home.
Our Values
Our values guide our work and interactions with customers:
- Integrity: We are honest and upfront in our communication and pricing.
- Quality: We prioritize high-quality workmanship and use only the best materials.
- Customer Service: We strive to provide excellent customer service and prioritize your needs.
- Efficiency: We work diligently to complete your project on time and within budget.
Why Choose Service Pro?
With over four decades of experience, Service Pro Plumbing & Heating offers:
- Unparalleled Expertise: Our certified plumbers and gas fitters have extensive experience and are equipped to handle any plumbing or heating issue.
- Honest & Transparent Pricing: We provide upfront pricing and detailed estimates so you can make informed decisions.
- Exceptional Customer Service: We value clear communication, responsiveness, and exceeding your expectations.
- Commitment to Quality: We take pride in doing the job right the first time, every time.
Overall Experience
The customers of Service Pro have had an overwhelmingly positive experience with the company. They have praised the company's professionals for being friendly, knowledgeable, and quick to respond to their needs.
Punctuality and Responsiveness
Many customers have appreciated the company's prompt response to their calls, with some even mentioning that they were able to get same-day service. The plumbers have also been commended for calling before arrival to confirm details and being prepared to work efficiently.
Professionalism and Quality of Work
The professionals at Service Pro have been praised for their expertise and professionalism. They have been described as knowledgeable, friendly, and thorough in their work. The company's attention to detail and commitment to ensuring customer satisfaction have earned them high praise.
Customer Service
Top-notch customer service has been a consistent theme in the reviews. Customers have appreciated the company's willingness to go above and beyond to ensure their concerns are heard and addressed. The company's responsiveness, punctuality, quality of work, and overall professionalism have all contributed to a high level of customer satisfaction.
