Elevate Your Outdoor Living Experience
At Dragonfly Landscape Supply, we believe that everyone deserves a beautiful outdoor space. That's why we're dedicated to providing our customers with the highest-quality professional-grade landscape materials and exceptional customer service. Our team of experts is passionate about helping homeowners, contractors, and landscape architects bring their outdoor designs to life.
Our History
As a family-owned and operated business, we've been serving the landscape industry for years. Our commitment to quality and customer satisfaction has earned us a reputation as a trusted partner for professionals and homeowners alike. We're proud to serve the communities of Brantford, Paris, Hamilton, Burlington, Oakville, London, Kitchener/Waterloo, Cambridge, and beyond.
Our Products and Services
We offer a wide range of professional-grade products, including mulch, soils, sand, aggregates, decorative aggregates, rock, stone, and boulders. Whether you're looking for products to enhance your residential or commercial landscape, we've got you covered. Our knowledgeable team is always happy to help you choose the perfect materials for your project.
Why Choose Us?
At Dragonfly Landscape Supply, we understand the importance of delivering exceptional customer service. That's why we're dedicated to providing quick turnaround on delivery services, including morning and evening delivery options. We also offer a convenient online ordering system and a commitment to keeping our products in stock. Our team of experts is always available to answer your questions and provide guidance on your project.
Trade Accounts and Pricing
We offer trade accounts to qualified contractors, city and county departments, and other business partners. Our trade programs offer competitive pricing and minimum order quantities to help you maximize your budget.
Our Mission
At Dragonfly Landscape Supply, our mission is to provide the highest-quality professional-grade landscape materials and exceptional customer service to our customers. We're committed to helping our customers create beautiful outdoor spaces that enhance their homes and communities.
Overall Experience
The majority of customers have had a positive experience with Dragonfly Landscape Supply, with many praising the company's customer service, speedy delivery, and high-quality products.
Customer Service
Dragonfly Landscape Supply's customer service has been consistently praised by customers, with many commenting on the friendly and accommodating staff. Several customers mentioned specific staff members, such as Calum, who went above and beyond to ensure their orders were delivered and placed correctly.
Product Quality
Many customers have raved about the quality of Dragonfly Landscape Supply's products, including their premium topsoil, pea stone gravel, and peat-free potting soil. One customer even referred to their premium topsoil as "magic soil" due to its exceptional quality.
Delivery
The company's delivery service has also received high praise, with many customers commenting on the speed and courtesy of the delivery drivers. Several customers mentioned that their orders were delivered in less than 3 hours, which exceeded their expectations.
Issues with Products
However, one customer had a negative experience with the company, citing that their order of 3/4 gravel contained approximately 50% rounded/river stone, which affected the integrity and stability of their paver project. The customer was also unhappy with the company's response to their complaint, stating that they did not receive a positive response and were not called back by the promised staff member.
