Your Key to Security, Your Partner in Accessible Solutions
A Trusted Locksmith Serving Edmonton and Beyond Since 1972
Edmonton Lock & Safe has been proudly serving the Edmonton area since 1972, becoming a trusted partner in security and accessibility for residences and businesses alike. Founded on a commitment to professionalism, competence, and personalized service, we've established ourselves as the go-to locksmiths in the region.
Our Expertise
We offer a comprehensive range of services designed to meet all your security and access needs. Our experienced professionals can handle:
Security & Access
- Master key systems to control access with precision.
- Re-keying and re-coding of locks to enhance security.
- Access control systems for secured access management.
- Security assessments and consultations.
Lock & Key Solutions
- High-security locks and smart lock installations.
- Deadbolts and other locking hardware installation and repair.
- Padlocks, electric key boxes, and other access hardware.
Professional Services
- Emergency lockout assistance.
- Break-in response and security repairs.
- Door repair and installation.
- Safe and vault installation and repair.
Customer-Focused Approach
Our team understands the importance of personalized service. We take the time to understand your specific needs and provide tailored solutions. We offer:
- 24/7 availability for emergencies.
- Free estimates and transparent pricing.
- Friendly and respectful customer service.
Why Choose Edmonton Lock & Safe?
- Over 40 years of experience in the industry.
- Certified journeyman locksmiths.
- Commitment to using high-quality products and materials.
- Responsive and reliable service.
- Customer-focused approach with a commitment to understanding your needs.
Contact us today and let Edmonton Lock & Safe be your trusted partner in security and accessibility!
Overall Experience
The experience at Edmonton Lock & Safe Inc is a mixed bag, with some customers receiving excellent service and others having negative experiences.
Positive Reviews
The majority of customers (8 out of 10) received excellent service, praising the knowledgeable, friendly, and efficient staff. They appreciated the quick fixes, helpful assistance, and top-notch workmanship.
Negative Review
One customer (Joe T.) had a frustrating experience, citing poor customer service and price discrepancies. They were quoted a price of $8.00 for a cabinet lock, only to be told it was actually $25.00. The customer left the store, buying the lock elsewhere.
Resolving Issues
Another customer (Parks Orchards Residents Association) had a delay in receiving their ordered padlocks and keys, but ultimately had their issues resolved after several months. The company implemented a new system to prevent similar situations in the future.
Long-Term Customers
Tom Yonge, a long-time customer, raved about the incredible service he received after breaking his key. The team worked diligently to solve the problem, providing excellent service.
