Your flooring, your room - see it now!
Our Story
At Carrillo Carpets, we pride ourselves on being a family-owned and operated business that has been providing top-notch flooring solutions to our customers for over 35 years. Founded in 1986 by Carlos and Yvonne Carrillo, our company has grown from a small proprietorship to a reputable flooring expert in the region. We take pride in our commitment to quality, service, and expertise, which has earned us a stellar reputation in the community.
Our Mission
Our mission is to provide our customers with exceptional flooring solutions that cater to their unique needs and preferences. We understand that every customer is unique, and that's why we offer a diverse range of flooring products, including carpet, hardwood, tile, laminate, LVP/LVT, and vinyl sheet. Our team of certified interior designers and flooring experts work closely with our customers to help them choose the perfect flooring style and color that suits their taste and budget.
Our Services
At Carrillo Carpets, we offer a comprehensive range of flooring services to our customers. We provide free in-home estimates, where our experts will visit your home to measure your space and provide you with a personalized quote. We also offer flooring installation services, where our team of skilled technicians will install your chosen flooring product with precision and care. Additionally, we provide floor care and maintenance services to help you keep your floors looking their best.
Giving Back
At Carrillo Carpets, we believe in giving back to our community. We actively participate in local charity events and initiatives that support education, healthcare, and environmental conservation. We believe that our business has a responsibility to contribute to the betterment of our community, and we strive to make a positive impact in every way possible.
Our Team
Our team is the backbone of our business, and we take pride in our family-owned and operated structure. With a team of certified interior designers, flooring experts, and skilled technicians, we are confident that we have the expertise and knowledge to provide our customers with exceptional service and support.
Overall Experience
The majority of reviewers have had a positive experience with Carrillo Carpets, praising their excellent customer service, prompt installation, and high-quality products. Some reviewers have mentioned that the company went above and beyond to accommodate their timing needs and concerns.
Installation Quality
The quality of the installation has been a major point of praise, with many reviewers noting that the work was done quickly, efficiently, and professionally. A few reviewers have mentioned that the installers were friendly and courteous.
Product Knowledge
The reviewers have also praised the company's product knowledge, with some mentioning that the sales representatives were able to make great recommendations about which products to use in different areas.
Communication
The company's communication has been another area of praise, with many reviewers noting that the sales representatives and installers were easy to work with and kept them informed throughout the installation process.
Warranty and Customer Service
However, one reviewer had a negative experience with the company's warranty and customer service. They claimed that the company failed to honor their warranty and did not address the issue promptly.
