Prioritizing People, Delivering Exceptional Service
Who We Are
iCleaners is a Hamilton-based commercial cleaning company committed to providing exceptional and reliable services across the Greater Hamilton Area. Since 2013, we've steadily built a reputation for excellence, focusing on professionalism, attention to detail, and client satisfaction. We specialize in daily commercial cleaning and janitorial services, catering to a diverse range of clients across industries.
Our Mission
Our mission is to restore value in the cleaning industry by prioritizing both clients and our dedicated team. We understand the importance of a clean and healthy work environment, and we're committed to delivering unmatched cleaning results without compromising affordability.
Our Approach
We take a personalized approach to meet your unique cleaning needs. We carefully listen to your requirements, identify potential challenges, and develop a customized plan to ensure your complete satisfaction. Our team is trained to deliver exceptional service, exceeding your expectations with every visit.
What Sets Us Apart
- Employee Empowerment: We invest in comprehensive training programs and prioritize employee well-being, resulting in highly skilled and motivated staff.
- Quality Commitment: We adhere to stringent quality standards and utilize only top-notch cleaning products and equipment.
- Transparency and Communication: We provide clear and upfront pricing, detailed reports, and ongoing communication to ensure transparency and accountability.
- Custom Solutions: We customize our services to meet your specific industry and operational needs.
Our Services
We offer a comprehensive range of services, including:
- Commercial Cleaning: Daily, weekly, and deep cleaning services for offices, retail spaces, industrial facilities, and more.
- Disinfection and Sanitization: Comprehensive disinfection and sterilization services to protect your staff and clients from illness.
- Property Maintenance: Regular window cleaning, hard floor care, and carpet cleaning services.
- Green Cleaning: Eco-friendly cleaning solutions to reduce environmental impact and ensure a healthy indoor environment.
Our Commitment
At iCleaners, we believe in building lasting relationships with our clients. We are committed to providing exceptional service, exceeding expectations, and becoming your trusted partner in maintaining a clean and healthy work environment.
Overall Experience
The overall experience with iCleaners has been overwhelmingly positive, with most reviewers praising the company's professionalism, friendly staff, and excellent service quality.
Staff and Owner
The staff at iCleaners are described as pleasant, understanding, and approachable. The owner is seen as friendly, professional, and responsive to customer needs. Cheryl Good, a supervisor at iCleaners, praises the company as a fantastic place to work, citing approachable staff and easy-to-follow policies.
Quality of Service
The quality of service provided by iCleaners is consistently praised, with reviewers describing it as outstanding, professional, and above and beyond expectations. Several reviewers mention the company's ability to cater to specific needs, such as healthcare offices, and their commitment to following current cleaning standards and guidelines.
Trust and Reliability
Trust and reliability are key themes in the reviews, with several reviewers mentioning the company's trustworthiness, accountability, and reliability. iCleaners' staff are described as friendly, yet professional, and their ability to respond quickly to customer requests is highlighted.
Value for Money
The rates offered by iCleaners are described as competitive, and several reviewers mention that the company provides excellent value for money.
Negative Comments
One reviewer, Sandra M., had a negative experience with the company, describing the owner as arrogant and condescending. She also mentions high staff turnover due to outdated training methods and policies.
