Honesty, Fairness, Reliability: Our Guiding Principles
Hansen Plumbing & Heating has been proudly serving Calgary and surrounding areas since 1979. Founded on the unwavering values of honesty, fairness, and reliability, we've built a reputation as one of the most trusted plumbing, heating, and cooling companies in the city.
Our Expertise
We offer a comprehensive range of services to meet all your residential home needs, including:
Plumbing: From leaky faucets to complex drain problems, our experienced plumbers handle all your plumbing concerns with expertise and care.
Heating: Trust us for reliable installation, maintenance, and repair of boilers, furnaces, and other heating systems.
Cooling: Keep your home comfortable and cool with professional installation, maintenance, and repair of air conditioning systems.
Quality & Transparency
At Hansen Plumbing & Heating, we believe in open communication and upfront pricing. We provide clear explanations of the issues and solutions before we start any work, ensuring you always know what to expect.
Customer Satisfaction
Customer satisfaction is our top priority. Our team of dedicated professionals is committed to providing exceptional service, with a focus on respect, efficiency, and attention to detail. We are proud to maintain an A+ rating on the Better Business Bureau and have countless positive customer testimonials.
Experience & Experience
Decades of experience combined with continuous training and the latest industry knowledge allow us to tackle any challenge. Whether it's a minor repair or a complete installation, our skilled technicians will provide efficient and reliable solutions.
Join us on our journey to providing top-notch plumbing, heating, and cooling services to Calgary families for another 40 years and beyond.Overall Experience
The majority of customers have had outstanding experiences with Hansen Plumbing, with every reviewer giving the company a perfect 5-star rating. They have praised the company's prompt, professional, and friendly service, with many stating that their technicians were able to resolve issues quickly and efficiently.
Technician Performance
Reviewers have consistently commended the technicians, particularly Ryan Hansen and Aaron, for their expertise, professionalism, and friendly demeanor. They have received high praise for their ability to communicate effectively, explain issues clearly, and provide satisfactory solutions to their problems.
Speed and Efficiency
Many reviewers have been impressed by the company's rapid response to their needs, with some even commenting that they received same-day services. This has been particularly appreciated during emergencies, such as when customers' furnaces and hot water tanks have malfunctioned.
Communication
The company's communication skills have also been highlighted as a strength, with reviews praising the use of technology to keep customers informed about their appointments and technician arrivals.
Unsustainable Experience
One reviewer, Upali Gunaratne, had a greatly disappointing experience with the company, citing unreliability, a lack of knowledge, and high charges. They reported receiving poor quality work, including improper installation of a pump, and felt that the company did not follow up on their issues.
