Your Satisfaction is Our Top Priority!
At Twin Star Cleaning Services, we're proud to be one of the most successful and top-rated cleaning companies in Newmarket, Aurora, King City, and other areas of York Region. With over 18 years of experience in providing exceptional residential and commercial cleaning services, we've built a reputation for delivering top-notch results that exceed our clients' expectations. Founded in 2005, our commitment to quality and customer satisfaction has earned us a spot as one of the top 3 home cleaning companies in Newmarket since 2017.
Our story is built on the principles of hard work, dedication, and a passion for cleaning. We believe that a clean home or office is not just a reflection of personal pride, but also a vital aspect of well-being and productivity. That's why we've developed a comprehensive approach to cleaning that takes into account the unique needs of each client. From daily/weekly/bi-weekly/monthly/one-time cleaning services to post-construction and disinfection services, we offer a range of options to cater to diverse requirements.
Our Services
At Twin Star Cleaning Services, we understand that every client is unique, and that's why we offer a customized cleaning approach that meets your specific needs and budget. Our services include:
- Residential cleaning: From tiny apartments to large houses, our experienced team will leave your home sparkling clean and fresh.
- Commercial cleaning: Whether you're a real-estate office, walk-in clinic, or any other type of business, we'll provide a tailored cleaning solution that meets your needs.
- Post-construction cleaning: After a renovation, we'll help you get your space back in order with our professional cleaning services.
- Disinfection service: Our team uses eco-friendly products to disinfect and sanitize your space, ensuring a healthy and safe environment.
Why Choose Us
With Twin Star Cleaning Services, you can expect:
- Superior quality of work: Our employees undergo a comprehensive 3-step selection, evaluation, and training process to ensure they're the best in the industry.
- Affordable cleaning services: Our rates are competitive, and our employees are experienced and specialize in house and office cleaning.
- Licensed, bonded, and insured: You're protected with our WSIB coverage and insurance, giving you peace of mind.
At Twin Star Cleaning Services, we're committed to building long-term relationships with our clients. Almost half of our clients are referrals from our other clients, who swear by our exceptional cleaning standards. We're proud to have a high client retention rate, and it's all due to our dedication to providing the best cleaning services in the industry.
Testimonials
Our clients say it best:
- "Alex really understands our needs and helped customize a cleaning program for our company. The entire team is professional and a pleasure to work with." - Camilla L, Vaughan, ON
- "Twin Star provides reliable, professional, and friendly service. They pay attention to the little details. We are very happy with their service." - Matthew B, Aurora, ON
Overall Experience
Twin Star Cleaning has received overwhelmingly positive reviews from its customers. The cleaners are described as nice, polite, and thorough, providing a great service. Many customers have been using the company for years and have developed a rapport with their regular cleaners, who take extra steps to personalize the service. The company's customer service is also highly praised, with many customers mentioning that the staff is friendly and accommodating.
Attention to Detail
Several customers have mentioned the attention to detail that the cleaners provide, with one customer noting that the cleaners did a "great job" and another mentioning that they are "very good" at their jobs. The company's ability to ask customers about their preferences for cleaning at the beginning of the process is also appreciated, as it increases the customer's comfort level with the service.
Reliability and Organization
The company's reliability and organization are also praised by many customers. One customer has been using the service for years and has only ever been completely satisfied with the work. Another customer mentions that the company is always on-time and does a "really good job" cleaning their house.
Disappointments
There are some minor criticisms of the company, with one customer giving a 4-star review and mentioning that they need to leave garbage bags for the cleaners. However, this is not a major issue and is mentioned as a minor detail.
