Where Quality Meets Excellence
A Trusted Tradition of Dependable Service & Quality
General Appliance Centre has proudly served the Thunder Bay community for over 45 years, offering reliable appliance repair, maintenance, and parts. We take pride in restoring your peace of mind with efficient and trustworthy service on a wide range of appliances in both your home and business.
Expert Technicians at Your Service
Our team of factory-trained technicians are highly skilled and experienced in tackling a diverse range of appliance issues. They are equipped with comprehensive knowledge of diverse makes and models, ensuring precise diagnoses and permanent solutions.
A Complete Service Package
From routine maintenance to emergency repairs, we offer comprehensive services covering:
In-Home Services
- Front load & top load washers
- Dryers
- Dishwashers
- Microwaves
- Freezers
- Ranges & stoves
- Fridges
Additional Services
- Commercial & coin-operated laundry equipment
- Parts procurement & installation
Expert Parts & Accessories
Beyond repairs, we also boast the largest selection of major appliance parts and accessories in the area. Our knowledgeable staff can help you find the perfect replacement part for your needs.
More Than Just Repairs
At General Appliance Centre, we understand that a broken appliance can disrupt your daily life. Our dedicated team works with urgency and efficiency to restore your appliances to full functionality as quickly and seamlessly as possible.
Why Choose General Appliance Centre?
- Experience & Expertise: Decades of experience and certified technicians ensure reliable repairs.
- Prompt Service: We prioritize your needs and offer efficient response times.
- Quality Parts: Access to a vast inventory of genuine and reliable replacement parts.
- Customer Focus: Your satisfaction is our top priority, with a commitment to open communication and personalized service.
Get the reliable appliance repair and service you deserve with General Appliance Centre!
Overall Experience
The overall experience with General Appliance Centre (GAC) is extremely positive, with all reviewers giving a 5-star rating. The common thread throughout the reviews is the excellent customer service, knowledgeable staff, and timely repair/installation of appliances.
Staff and Customer Service
The staff at GAC are described as friendly, polite, attentive, and knowledgeable. The counter staff are efficient, and the service technicians are thorough and tidy in their work. The phone service is also commendable, with staff being helpful and courteous.
Repair and Installation
Reviewers are impressed with the speed and quality of repair and installation services. Parts are sourced quickly, even for hard-to-find items, and the technicians are knowledgeable and thorough in their work. The turnaround time for repairs is also praised, with some reviewers receiving their repaired appliances in just a few days.
Competitive Pricing
GAC is commended for its competitive pricing, with one reviewer stating that they were able to find a part at a decent price that big-box stores couldn't even order online.