Igniting Excellence: Delivering Warmth, Comfort, and Style
At Classic Fireplace Distributors, we have been igniting excellence in the Calgary community for over 25 years. Our team of experts has over 100 years of combined experience in providing top-quality fireplaces that enhance the beauty and coziness of any space. As proud members of CHBA Calgary Region, WETT Inc., and HPBAC, we are committed to quality workmanship and safe practices.
Our Mission
Our mission is to provide exceptional fireplace solutions tailored to each customer's unique needs. Whether it's for retail sales, interior design projects, or new home constructions, we strive for excellence in every service we offer. We aim to deliver an unmatched level of customer service, ensuring your satisfaction and building long-lasting relationships.
Our Services
We offer a wide range of services to cater to your fireplace needs, including:
- Personalized Consultation: Our experts will work with you to understand your unique fireplace needs, preferences, and vision.
- Space Evaluation & Analysis: We'll conduct an in-depth assessment of your space to ensure the perfect fit for your new fireplace.
- Fireplace Selection & Design: Based on your requirements and our evaluation, we'll guide you through selecting the ideal fireplace from our extensive range that aligns with your style and budget.
- Installation & Approval: Our skilled team will ensure seamless installation of your chosen fireplace, transforming your space into a warm haven. We only consider our job done when you are completely satisfied.
Our Team
Our team is dedicated to providing exceptional customer service and expert installation. We pride ourselves on being knowledgeable, transparent, and honest. Our team includes experts like Gord, Shaun, Kevin, and Brad, who are dedicated to delivering top-notch service.
Our Happy Customers
Don't just take our word for it. Hear from those who've experienced the warmth of Classic Fireplace. From Hans Westbroek to Don Ady and Ryan Federle, our customers rave about our exceptional service, expert installation, and unparalleled customer experience.
Get in Touch
Have a project in mind? Do not hesitate to say Let's Talk. Visit our showroom to explore our wide range of fireplaces. Our friendly and knowledgeable team will guide you through the process, ensuring that your fireplace purchase meets your unique needs.
Impressive Reviews for Classic Fireplace
The reviews for Classic Fireplace are overwhelmingly positive, with many customers praising the company's excellent service, knowledgeable staff, and high-quality products.
Staff Knowledge and Service
Several reviewers mentioned the exceptional knowledge and service provided by the staff, particularly Steve, Colleen, and Stephen. They were described as friendly, helpful, and super knowledgeable, making the shopping experience stress-free and enjoyable. Reviewers also appreciated the sales staff's willingness to listen and provide expert recommendations.
Installation and Quality
Reviewers who had gas fireplaces or BBQs installed were impressed with the professionalism and attention to detail demonstrated by the installation teams. They praised the teams for being prompt, courteous, and able to diagnose and fix any issues that arose.
Customer Satisfaction
Many reviewers expressed their satisfaction with the customer service they received, citing communication, flexibility, and a willingness to go the extra mile to ensure the customer was happy. Reviewers also appreciated the company's willingness to accommodate special requests and provide a positive experience.
Recommendations
Nearly all reviewers highly recommended Classic Fireplace to others, citing their excellent service, high-quality products, and expertise. Reviewers praised the company for its commitment to customer satisfaction and its ability to exceed expectations.
