Service is our business. Satisfaction is our guarantee.
At Proline Roofing & Gutters, we take pride in being a trusted and reputable roofing and gutter contractor in the greater Victoria area. With over 23 years of experience, we have established ourselves as one of the most respected and highly reputed local companies in the industry. Our commitment to excellence is reflected in the numerous awards and certifications we have received over the years.
Our Story
Proline Roofing Ltd. was founded in September 2000 by Mauricio Reyes, who brings with him over 26 years of experience in the industry. Our team is dedicated to providing top-notch services to our customers, and we strive to deliver the highest level of quality and professionalism in every project we undertake.
Our Services
We offer a wide range of services, including:
Residential Roofing: From installation, repair, and maintenance, we provide expert services for residential roofing needs. Our team of experienced technicians is equipped to handle all types of roofing systems, from SBS torch-on and TPO membranes to fiberglass and metal.
Commercial Roofing: We have extensive experience in providing roofing services to commercial properties, including apartment buildings, retail stores, and office spaces. Our commercial roofing division offers installation, repair, and maintenance services.
Gutters: Our dedicated gutter division has been serving the greater Victoria area since 2007. We offer 5"K-style continuous aluminum gutters, 2 5/8" square and 2"x3" aluminum downspouts in 19 different colors, as well as the popular Alu-Rex leaf guards (T-Rex, Double-Pro, and Retro-Fit).
Special Services
In addition to our core services, we offer special services such as:
Repair and Maintenance: Our busy repair/maintenance division assists with a multitude of different small job and service requests as well as highly recommended ongoing general maintenance to help prolong the life of your roof system and prevent potential leakage.
Our Team
Our team is comprised of experienced professionals, including:
Mauricio Reyes, General Manager and Commercial Estimator, with over 26 years of experience in the industry.
Kevin Sphahn, Office Manager, with over 26 years of experience in customer service and 18 years in administration.
Chris Cyr, Repair Division Journeyman and Safety Supervisor, with over 16 years of experience in the roofing industry.
Kari Lindros, Residential Sloped Roof and Gutter Estimator, with over 30 years of experience in the industry.
Cesar Lopez, Payables and Receivables Administrator, with over 22 years of experience in customer service and administration.
Jennifer Soucy, Receptionist and Administrative Assistant, with over 16 years of experience in administration and sales.
Our Awards and Certifications
We are proud to have received numerous awards and certifications, including the Better Business Bureau's Torch Awards and the Times Colonist Reader's Choice Awards. We are committed to excellence and strive to provide the highest level of service to our customers.
Our Guarantee
At Proline Roofing & Gutters, we stand behind our work with a satisfaction guarantee. We believe that our customers deserve the best, and we are committed to delivering exceptional service and results.
Overview of Proline Roofing Reviews
Excellent Customer Experience
The reviews highlight Proline Roofing's exceptional customer service, professionalism, and quality workmanship. Customers praise the company's prompt responses, friendly staff, and efficient communication throughout the project. The crew is commended for their attention to detail, hard work, and cleanliness on-site.
Quality of Work
The reviews emphasize the high-quality materials and workmanship provided by Proline Roofing. Customers are thrilled with their new roofs, gutters, and downspouts, and appreciate the value for money. The company's ability to handle complex jobs, such as mansard-style roofs, is also highlighted.
Professionalism and Reliability
Proline Roofing's staff, including project managers, estimators, and installers, are consistently praised for their professionalism, expertise, and reliability. Customers appreciate the company's honesty, transparency, and willingness to accommodate special requests.
Recommendations
All customers highly recommend Proline Roofing to anyone needing roofing or gutter services, citing their excellent customer service, quality workmanship, and competitive pricing.
