Empowering a cleaner tomorrow, one haul at a time.
Request Holdings Ltd. is a locally owned and operated company based in Nanaimo, Vancouver Island, BC. Founded in 2006, we specialize in providing comprehensive hauling and septic services for both residential and commercial clients.
Our Vision and Values
Our mission is to deliver environmentally conscious waste management and hauling solutions that meet the unique needs of the coastal climate of Vancouver Island. We strive to:
- Minimize our environmental impact through sustainable practices and innovative solutions.
- Provide exceptional customer service through personalized attention and clear communication.
- Offer competitive prices and transparent billing.
- Empower our clients through education and proactive solutions.
Our Services
We offer a wide range of services to address various waste management needs, including:
Waste & Recycling Management
- Residential and commercial waste bin removal and rental
- Construction and renovation waste hauling
- Large and small-scale junk removal
- Mid-sized equipment hauling
- Septic tank pumping, cleaning, and inspections
Septic System Care
- Septic tank pumping and maintenance
- Soap and grease trap installation and cleaning
- Septic system inspections for potential property purchases
Hauling & Transport
- Sand, gravel, and top soil delivery and hauling
- Flat deck rentals for various loads and materials
Community Involvement
At Request Holdings Ltd., we are committed to supporting our local community. We actively participate in environmental initiatives and volunteer our time for various local organizations.
Meet the Team
Our founder and owner, Mike Soderstrom, has over 15 years of experience in the hauling, waste management, and septic system industries. Mike is passionate about providing sustainable and responsible solutions to waste disposal needs while educating clients and minimizing environmental impact.
Contact Us Today
To learn more about our services and request a free consultation, please contact us at (250) 740-7742. We look forward to working with you and finding sustainable solutions for your waste management needs.
Excellent Work and Customer Service
Request Holdings has received glowing reviews for their exceptional work and customer service. Multiple reviewers have praised the company's professionalism, punctuality, and quality of service. Chess, the installer, was commended for his timely and budget-friendly work on septic system installations and landscaping projects. Mike Turner, the designer, was credited for his efficient system designs. The company's emergency response was also highly praised, with reviewers appreciating the prompt arrival and resolution of issues.
Positive Experiences with Septic System Installations and More
Many reviewers have reported positive experiences with Request Holdings' septic system installations, drain cleaning, and other services. The company's ability to handle complex projects, such as excavation and foundation work, has earned them high marks. Homeowners have appreciated the company's attention to detail, courtesy, and professionalism throughout the entire process.
Complaints about Emergency Fees and Unprofessional Behavior
However, not all reviews were positive. Two reviewers expressed disappointment and frustration with the company's emergency fees and unprofessional behavior. One reviewer felt that the emergency fee was excessive and was unhappy with the technician's complaints about the job site and parking. Another reviewer reported an incident where the owner was rude and unprofessional in a public encounter.