For over 70 years, Chilliwack New & Used has been a staple in the community, providing British Columbians with excellent customer service, great value, and a commitment to sustainability. Our story began in 1947 when Grandad Jack Pearson saw an entrepreneurial opportunity to get in on the post-war Vancouver building boom. Fast forward to today, and our commitment to environmental sustainability and customer service remains unwavering.
Our History
Our journey began when Grandad Jack Pearson started buying and salvaging building materials from demolished buildings. In the mid-1970s, sons Ron and Jack took over the business and expanded our operations to Burnaby. In 1986, we acquired our Chilliwack location, and in 1989, three generations of our family became the pioneers of recycling building materials. We've come a long way since then, earning the trust of our customers and establishing ourselves as a leader in the industry.
Our Mission
Our mission is to provide British Columbians with excellent customer service, great value, and a sustainable business environment. We achieve this by committing to:
- Sustainability: By reducing waste and reusing building materials, we're not only helping the environment but also reducing our carbon footprint.
- Customer Service: We strive to provide exceptional customer service, ensuring that every interaction with us is friendly, helpful, and enjoyable.
- Community: We believe in being a positive influence in our community and benefiting our fellow citizens.
- Integrity: We operate with honesty, integrity, optimism, and respect in every aspect of our business.
Our Services
We offer a wide range of services, including:
- Salvaged Materials: We salvage reusable building materials from demolished structures and sell them to customers at competitive prices.
- New Windows and Doors: We offer a large inventory of new windows and doors, perfect for customers looking for quality products.
- Buying Services: We buy salvageable building materials from customers, providing a convenient and environmentally friendly way to dispose of unwanted materials.
Why Choose Us
At Chilliwack New & Used, we're passionate about giving new value and purpose to whatever can be salvaged from buildings at the end of their useful lives. Every day is different, and we love the excitement that comes with discovering hidden gems and historical memorabilia.
Get in Touch
Visit us today at 44720 Yale Road West, Chilliwack, BC V2R 0G5. Our hours of operation are Monday to Saturday from 8:30 am to 5 pm. You can also contact us by calling (604) 792-7322 or sending an email to office@chilliwacknewandused.ca.
Overall Experience
The overall experience at Chilliwack New & Used is exceptional, with many reviewers praising the staff's friendly and helpful attitude.
Prices and Selection
Reviewers rave about the competitive prices and wide selection of new and used windows, doors, kitchen cupboards, bathroom vanities, and other items. Many mention that they got great deals on their purchases.
Customer Service
The customer service at Chilliwack New & Used is top-notch, with staff going above and beyond to assist customers. Reviewers appreciate the quick response times, helpfulness, and patience of the staff.
Staff
Several reviewers specifically mention the excellent service provided by individual staff members, including Thomas Booth, Greg, and Corey. The staff's energy, friendliness, and willingness to help are often highlighted.
