We Listen. We Measure. We Build. We Install. We Care.
Unreliable appliances can disrupt your daily life, but fear not, for North Durham Appliance has been providing trusted and reliable appliance repair services to the Durham Region since 1987. With over 37 years of experience, our team of certified technicians have seen it all, from minor glitches to complete appliance failures. We are dedicated to restoring your peace of mind by delivering fast, efficient, and honest repairs every time.
Our Expertise
At North Durham Appliance, we service and repair a wide range of appliances from leading brands such as Whirlpool, Maytag, KitchenAid, Jenn-Air, and Inglis. Our services include:
Kitchen Appliances
- Refrigerator repair and maintenance
- Freezer repair and maintenance
- Oven and stove repair and maintenance
- Microwave repair and maintenance
Laundry & Cleaning Appliances
- Washer repair and maintenance
- Dryer repair and maintenance
- Dishwashers repair and maintenance
Our Commitment
Our mission is to provide our customers with:
- Prompt Service: We understand the importance of a functioning household, so we aim to respond to your call quickly and efficiently.
- Reliable Repairs: Our technicians are certified and experienced, ensuring you receive high-quality repairs that last.
- Honest Communication: We provide clear and transparent information about the issue and the estimated repair cost before proceeding.
- Customer Satisfaction: Your satisfaction is our top priority. We are committed to exceeding your expectations and building lasting relationships with our customers.
Meet Our Team
Our team of experienced technicians is headed by Kevin, our President and Founder, who has been providing professional appliance repair services in the Durham Region for over 37 years. Together, we are dedicated to delivering exceptional customer service and ensuring that your appliances are running smoothly.
Company Performance
The company's performance is praised by most reviewers, with many highlighting their prompt response, flexible scheduling, and expert diagnosis and repair of appliance issues.
Technician Knowledge and Professionalism
Technicians Chris and Kevin are specifically mentioned for their professionalism, knowledge, and friendliness. They are commended for taking the time to explain the issues and repairs to customers and providing excellent customer service.
Communication
The company's communication is also highlighted as a strong point, with reviewers appreciating the ability to diagnose issues over the phone and the prompt notification of part availability.
Pricing and Parts
The prices for parts are mentioned as being reasonable, and the company is praised for being able to source hard-to-find parts.
Issues with Service
One reviewer had a negative experience, citing poor service and a technician who failed to properly diagnose and repair an issue with their dryer. The reviewer also reported that the technician caused additional damage to their laundry room.
