Give yourself the red carpet treatment
Red Carpet Cleaning Services is a leading provider of carpet, upholstery, and rug cleaning services in Kelowna and the entire Okanagan Valley. With over 25 years of experience, we take pride in servicing both residential and commercial clients with our specialized equipment and certified technicians. We are committed to delivering high-quality services that leave your carpets, upholstery, and rugs looking and smelling fresh and clean.
Our Services
At Red Carpet Cleaning Services, we offer a wide range of services that cater to your specific needs. Here are the services we provide:
- Carpet Cleaning - We use state-of-the-art equipment and eco-friendly cleaning solutions to remove dirt, stains, and odors from your carpets. Our cleaning process includes pre-vacuuming, spot and stain removal, deep cleaning, and post-cleaning grooming.
- Upholstery Cleaning - Our upholstery cleaning service is designed to deep clean and revitalize your furniture's appearance. We use a gentle cleaning solution that is safe for all types of upholstery materials.
- Tile Cleaning - We provide tile and grout cleaning services that remove dirt, grime, and bacteria from your floors. Our cleaning process leaves your tiles looking shiny and new.
- Odour Removal - Our odour removal service eliminates pet odors, smoke odors, and other unpleasant smells from your carpets and upholstery. We use eco-friendly and non-toxic solutions to neutralize and remove odors.
- Area Rug Cleaning - We specialize in cleaning all types of area rugs, including Persian, Oriental, Tabriz, and Egyptian rugs. Our 7-step luxurious rug washing spa includes a comprehensive inspection, dust and dirt removal, dye evaluation testing, rug washing, centrifugal rug wringing, rug drying, and final vacuuming.
- Rug Appraisals - Our rug appraisal service provides a detailed evaluation of your rug's condition, authenticity, and market value. We also offer restoration services for damaged rugs.
Our Unique Selling Proposition
At Red Carpet Cleaning Services, we are the only company in the Okanagan Valley with the specialized equipment to safely and gently clean your treasured area rugs. We also provide pick-up and delivery services to and from our exclusive Red Carpet Spa. Our certified technicians have the expertise and experience to clean your carpets, upholstery, and rugs, leaving them looking and smelling fresh and clean.
We use eco-friendly and non-toxic cleaning solutions that are safe for children, pets, and the environment. Our mobile cleaning services provide convenience and flexibility, allowing us to clean your carpets, upholstery, and rugs right in your home or office.
Conclusion
At Red Carpet Cleaning Services, we are committed to providing high-quality cleaning services that exceed your expectations. Our experienced and certified technicians ensure that your carpets, upholstery, and rugs receive the best care possible. We also use eco-friendly cleaning solutions that are safe for your family and the environment. Contact us today to schedule an appointment and give yourself the red carpet treatment.
Poor Experience
Several customers have reported having a poor experience with Red Carpet Rug Spa. Anna & Dave Flasch, for instance, had two rugs cleaned, but one had a hole in the back and the other was ruined due to dye bleeding. The company attempted to blame the owners for spilling red wine on the rug, which was not true. As a result, the owners had to spend $5000 to replace the rug and the company only offered $1000.
Positive Experience
On the other hand, many customers have had a wonderful experience with Red Carpet Rug Spa. Several customers have praised the company's excellent service, friendly and knowledgeable staff, and excellent results. Some have mentioned that the company went above and beyond to ensure customer satisfaction. For example, one customer's car wouldn't start, and the owner drove them home.
Detailed Reviews
Some customers have shared specific details about their positive experiences. For example, one customer had a large area rug cleaned and was thrilled with the results. Another customer had their carpet cleaned and was impressed with the value for money. Several customers have mentioned that the company took great care in cleaning their rugs and that the staff was friendly and helpful.
Negative Experience
One common issue reported by several customers is that the company's attempts to justify their subpar service. For example, one customer was accused of spilling red wine on their rug, which was not true.
Mixed Quality of Service
Based on the reviews, it appears that the quality of service at Red Carpet Rug Spa is hit-or-miss. While many customers have reported excellent service and results, some have had poor experiences. It's essential to weigh the pros and cons before choosing a rug cleaning service.
