DanMac Plumbing and Drain Service Ltd. is a family-owned and operated business that has been serving the Greater Toronto Area since 1987. Our company is built on a foundation of trust, professionalism, and a commitment to customer satisfaction. Our mission is to provide the finest quality products and services to our customers in a highly professional manner.
Our Story
DanMac Plumbing and Drain Service Ltd. has undergone significant changes since its inception over three decades ago. Despite the passage of time, one thing has remained constant - our commitment to excellence. We have always strived to stay ahead of the curve by embracing new technologies and adopting innovative solutions to meet the evolving needs of our customers.
Our Values
At DanMac Plumbing and Drain Service Ltd., we believe that honesty, integrity, and a strong work ethic are the cornerstones of our success. We are committed to providing top-quality workmanship, prompt and excellent service, and fair and reasonable pricing. Our team is dedicated to continuous learning and improvement, ensuring that our customers receive the best possible solutions to their plumbing needs.
Our Services
DanMac Plumbing and Drain Service Ltd. offers a wide range of services, including:
- Residential Plumbing Services: From minor repairs to major renovations, we have the expertise to tackle any plumbing challenge.
- Commercial and Industrial Plumbing Services: We understand the unique demands of commercial and industrial settings and provide customized solutions to meet your needs.
- Backflow Prevention Program: Our experienced plumbers specialize in installing, maintaining, and testing backflow prevention devices to ensure the safe and efficient distribution of water.
Our Promise
At DanMac Plumbing and Drain Service Ltd., we pride ourselves on our ability to provide exceptional customer service. We take pride in being licensed, insured, and committed to the highest standards of health and safety. We believe that every customer is treated like a VIP, receiving personalized attention and care.
What Our Customers Say
- "You are to be commended for your prompt and excellent service, as well as your honesty and integrity." - Norman G.
- "The work done is excellent. Thank you so very much for your visit to my home on April 13th." - Elizabeth M.
- "He was so nice and patient in explaining the problem with my bathtubs. It means a lot for me to understand the issues when I am dealing with the insurance company." - Elizabeth M.
Get in Touch
If you have any questions or concerns, please do not hesitate to contact us. We look forward to serving you.
Excellent Customer Service and Professionalism
Several reviewers praised DanMac for their prompt response to emergencies, professionalism, and high-quality work. They appreciated the clear explanations of the repairs, transparency, and punctuality. Many reviewers were satisfied with the work done and would recommend the company.
Positive Experiences with Repairs and Installations
Reviewers mentioned positive experiences with shower installations, sump pump installations, and plumbing leak detection. They were happy with the commercial-grade work and the cleanliness of the workers.
Disappointing Experiences
However, some reviewers had negative experiences with DanMac. One reviewer was disappointed with the lack of transparency and communication regarding an outstanding balance, which led to a no-show for a scheduled appointment. Another reviewer felt that the company mistreated them despite a 13-year relationship and took their business elsewhere.
Key Issues
- Lack of transparency and communication
- No-show for a scheduled appointment
- Uncaring attitude towards long-time customers
