Cleaning for a Brighter Tomorrow

Passionate about natural cleaning and environmental responsibility, Cinderella Clean offers courteous and reliable house cleaning services to the residents of Greater Victoria. Founded by Katie Jensen in 2009, we take pride in using environmentally-friendly cleaning products that prioritize your health, family, and the planet.

Our Philosophy

Our mission is to provide exceptional cleaning services that exceed expectations while minimizing our environmental footprint. We believe in:

Natural & Eco-Friendly Cleaning: We exclusively utilize Norwex cleaning products and other non-toxic, biodegradable options from local company Soap Exchange.
Customizable Cleaning: We prioritize your preferences and cleaning preferences, ensuring a personalized and meticulous experience.
Attention to Detail: Our meticulous cleaners pay meticulous attention to every detail, leaving your home spotless and inviting.
Customer Satisfaction: Your satisfaction is our priority. We are dedicated to building lasting relationships with our clients through open communication and exceptional service.

1. Residential Cleaning

Regular cleaning plans (weekly, biweekly, monthly) tailored to your needs
One-time deep cleans
Move-in and move-out cleaning
Post-construction cleaning
Vacation rental and Air B&B cleaning

2. Business & Office Cleaning

Flexible scheduling, including pre-dawn options
Regular cleaning routines to keep your office or business sparkling
Specialized services for real estate, property management, and construction companies

3. Window & Exterior Cleaning

Thorough cleaning of windows, inside and out
Pressure washing services for a refreshed exterior
High-reach cleaning capabilities for multi-story buildings

4. Carpet Cleaning

Professional carpet cleaning by certified technicians
Eco-friendly cleaning solutions that eliminate dust, allergens, and stains

Our Commitment

At Cinderella Clean, we believe in building strong, lasting relationships with our clients. We are committed to:

Providing personalized and responsive customer service
Maintaining open communication and feedback channels
Offering competitive rates and transparent billing
Hiring and training highly skilled and reliable cleaners

Let us be your trusted cleaning partner in Victoria! Contact us today to schedule a personalized cleaning quote.

Update Share

Reviews (8)

Write a Review

Positive: The majority of customers had positive experiences with Cinderella Clean, appreciating their professionalism, punctuality, and quality of service.

Negative: Some customers expressed disappointment with the company's cleaning services, citing issues with quality and value.

Introduction

The following summary presents feedback from various customers who have used Cinderella Clean, a cleaning service company.

Unsatisfactory Experiences

Some customers had negative experiences with Cinderella Clean. For instance, Ken Todd had a particularly poor experience where he paid $280 for a cleaning service that he felt did not meet his expectations. He stated that the cleaner spent only 4 hours cleaning an already clean place and left some messes behind. He warned others not to make the same mistake.

Satisfactory Experiences

On the other hand, several customers had very positive experiences with Cinderella Clean. Corner To Corner, Linda Hickman, Matthew Walsh, and Joanna Groves Waldner all praised the company's professionalism, punctuality, and quality of service. They appreciated the company's willingness to accommodate specific requests, flexibility with schedules, and attention to detail.

Summary

While some customers had issues with Cinderella Clean, most reviewers praised the company's professionalism and quality of service.