Exceeding Expectations, One Customer at a Time.
At Dun-Rite Aluminum, we are proud to be a family-owned and operated business since 1975, proudly serving the Niagara Region. Our commitment to excellence has earned us a reputation as one of the largest stocking dealers in the region, with over 400 windows in stock, over 25 colors of Canadian-made vinyl siding in stock, and 4 brands of sliding patio doors, all in stock! We believe in the importance of quality products and exceptional customer service, which is why we only offer top-of-the-line Canadian-made products.
Our Products
We offer a full range of products to suit your home improvement needs. From windows to doors, vinyl siding to metal roofing, and aluminum products, we have everything you need to enhance the beauty and functionality of your home. Our products are designed to meet the highest standards of quality, durability, and style.
Windows
Our Canadian-made and Canadian-warranted vinyl windows have long been a focus of our product line. With over 400 windows in stock, we have a wide variety of styles and sizes to choose from. All of our windows come with a Canadian lifetime warranty, ensuring that your investment is protected for years to come.
Doors
We offer a wide variety of doors to choose from, including sliding patio doors, French doors, and more. Our lifetime warranty ensures that your new door system will be built to last, providing you with years of trouble-free service.
Vinyl Siding
We have the largest selection of Canadian-made vinyl siding with over 25 colors in stock. From standard colored builders panel to premium vinyl siding with a Canadian lifetime fade protection warranty, we have what you need to enhance the exterior of your home. Our friendly staff are always happy to help you choose the perfect color and style for your home.
Metal Roofing
Make it your last roof when you choose metal roofing. With a non-pro-rated 40-year warranty at a reasonable price, you can trust that your new roof will provide you with years of protection from the elements.
Aluminum
We offer a wide range of aluminum products, including 5 seamless eavestrough, aluminum brake's for the Do-It-Yourselfer, and more. We also distribute a variety of eavestrough accessories, including elbows, downpipes, and more.
Our Story
At Dun-Rite Aluminum, we pride ourselves on our commitment to excellence and customer service. Over the past 45-plus years, our focus has always been on providing exceptional products and service to our customers. We have grown to become one of the biggest independent distributors of vinyl windows, vinyl siding, and aluminum products in the Niagara Region. Our solid reputation for quality Canadian-made products and dedication to service have earned us a loyal customer base.
Visit Us
Come visit our showroom/warehouse and see our products firsthand. Our knowledgeable staff are always happy to help you find the perfect product for your needs. We are open Monday to Friday from 8:00 AM to 5:00 PM.
Customer Reviews
The reviews highlight a mix of excellent and poor experiences with Dun-Rite. Many customers praised the friendly and knowledgeable staff, particularly Rob, who provided valuable customer service. Several customers mentioned the large warehouse and the availability of top-notch products.
Sales and Service
Some reviewers commended the sales staff for being helpful and accommodating, while others had negative experiences with poor service. In some cases, staff seemed to prioritize making a sale over customer satisfaction. Incorrect or damaged products were also a source of frustration for some customers.
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The reviews suggest that the Niagara Falls location provides better service compared to the Welland location. Some customers appreciated the effort to resolve issues, while others felt that the company lacked accountability for mistakes.
Conclusion
The reviews demonstrate that Dun-Rite's customer service is inconsistent. While some customers had excellent experiences, others were disappointed with the quality of products and service. It seems that the company's customer service can vary depending on the location and staff members.
