At Atlas-Apex Roofing Inc., we pride ourselves on being a trusted and leading roofing solutions provider in Canada. With over 96 years of experience in the roofing industry, we have established ourselves as a reliable and expert partner to businesses and individuals alike. Our commitment to excellence and performance has earned us a reputation for delivering high-quality services and products to our customers.
Our History
As a family-owned and operated business, we have built a rich history of delivering exceptional results to our customers. Our company has evolved over the years, adapting to changing market conditions and technological advancements to ensure we remain ahead of the curve. Our dedication to innovation and customer satisfaction has allowed us to create a comprehensive range of services that cater to the diverse needs of our clients.
Why Choose Us
At Atlas-Apex Roofing Inc., we understand the importance of forming strong relationships with our customers. We take the time to listen to their needs and preferences, tailoring our services to meet their unique requirements. Our team of experts is composed of skilled professionals with a broad knowledge base and years of practical experience. We are committed to providing accurate, timely, and effective solutions that meet the highest industry standards.
Services
We offer a wide range of services designed to meet the diverse needs of our customers. Our services include:
Re-Roofing & Restoration: Our team of experts specializes in re-roofing installations and provides trusted maintenance plans to maximize a roof's service life efficiently.
Siding & Sheet Metal: Our Siding and Sheet Metal Division delivers state-of-the-art customizations to your building through the highest-quality materials and years of manufacturing expertise.
New Construction: Our team of roofing and project specialists will ensure that each step is clearly defined, co-ordinated, and executed to the highest industry standards and expectations.
Waterproofing & Green Services: We have been at the forefront of green roofing methods and environmentally efficient technology, striving to continue growing for future generations.
Latest Technology: We utilize advanced digital technology to ensure the highest level of workmanship, accuracy, and accountability.
Why Choose Us
At Atlas-Apex Roofing Inc., we offer a range of benefits that set us apart from the competition. Our services are tailored to provide exceptional customer service, reliable response times, and industry-leading protection.
Emergency Response Mobile App
Our innovative Emergency Response Mobile App allows customers to quickly and easily report incidents, track progress, and receive updates on our response efforts.
Contact Us
For more information, please visit our website or contact one of our 15 offices across Canada. We look forward to serving you.
General Reaction to the Company
Overall, the reviews about Atlas Apex are mixed, with some customers being highly satisfied while others have had a poor experience.
Quality of Work and Professionalism
The company has received praise for its quality of work, with one customer stating that they are "100% trustworthy and quality work." However, another customer had a negative experience, stating that the company was unprofessional on the roads and that their customer service is geared more towards a business-to-business setting.
Customer Service and Communication
Customer service has been a major issue for some customers. One person received an invoice for a large amount despite only being on site for a short time, and another customer had difficulty communicating with the work team. However, one customer mentioned that the company was great to work with during the pandemic and that they had no issues servicing their plant.
Language and Communication Issues
One customer mentioned that the company's language may come across as rude or "to the point" to a regular homeowner who needs more hand-holding. This suggests that there may be a language barrier or communication issue that needs to be addressed.
Summary of Reviews
The reviews suggest that Atlas Apex has room for improvement in terms of customer service and communication. While the company receives praise for its quality of work and professionalism, there are also suggestions that the company may not be equipped to handle smaller residential jobs or that customer service may be lacking.
