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Located in the heart of Grande Prairie, Alberta, The Fireplace Guys have been providing top-notch wood and gas fireplaces and stoves since 2012. Our customers are our top priority, and we strive to offer them the best brands and products available in the industry. Our extensive range of fireplaces, stoves, and grills caters to the unique needs and preferences of our clients.
Custom Installations and Expert Knowledge
At The Fireplace Guys, we take pride in offering custom installations of wood and gas fireplaces, complete with integrated heat systems, framing, finishing, and mantles. Our expert team of professionals will work closely with you to create the perfect ambiance for your living space, ensuring a seamless integration with your home's existing design and functionality.
In addition to our exceptional installation services, we offer expert knowledge and guidance on all our products. From selecting the ideal fireplace or stove for your needs to providing advice on maintenance and operation, our team is dedicated to ensuring your satisfaction every step of the way.
Premium Brands and Diverse Selection
We collaborate with some of the most prestigious brands in the industry, providing our clients with a diverse selection of fireplaces, stoves, and grills. Our offerings include home fireplaces from renowned manufacturers such as Napoleon Fireplaces, Regency Fireplaces, Enviro Fireplaces, Supreme Fireplaces, Valcourt Fireplaces, Osburn Fireplaces, Hearthstone Fireplaces, Kozy Heat Fireplaces, and more.
For those who prefer gas fireplaces, we provide a range of products from Napoleon Gas Fireplaces, ensuring the perfect blend of comfort and style for your home. Additionally, we offer efficient and eco-friendly electric fireplaces for those seeking an alternative to traditional fireplaces.
Grills and Smokers
Enhance your outdoor living experience with our premium selection of grills, smokers, and accessories. Our assortment includes Traeger pellet grills and Napoleon Gas grills, offering unparalleled performance and versatility for all your grilling and smoking needs. Complement your outdoor space with the finest grills and smokers from Jackson Grills, Green Mountain Grills (GMG), and more.
Outdoor Living and Chimney Systems
Create the ultimate outdoor living space with our top-quality chimney systems, designed to ensure the safety and efficiency of your fireplace or stove. Our outdoor living selection includes various options to help you make the most of your outdoor space, complete with fireplaces, kitchens, and accessories tailored to your preferences.
Visit Us Today
Stop by our showroom today and speak with our friendly, knowledgeable staff to learn more about our extensive range of fireplaces, stoves, grills, and accessories. We are proud sponsors of the 2023 Fireplaces Smokers Chimney Systems Outdoor Living event and are dedicated to providing our clients with the very best in-home comfort and style.
The Fireplace Guys are here to help you choose the perfect fireplace, stove, or grill for your home or outdoor space. We invite you to explore our diverse selection and experience the unparalleled quality and service that sets us apart in the industry.
Overall Experience
Most reviewers had a positive experience with the fireplace and grill store, praising the friendly and knowledgeable staff, who went above and beyond to provide excellent service and solutions.
Staff and Service
The staff were consistently commended for their helpfulness, willingness to assist, and expertise in their products. Reviewers felt like they were part of the family, and their questions and concerns were addressed promptly and efficiently.
Product Quality and Selection
Reviewers were impressed with the quality of the products, including Canadian-made fireplaces and grills. The selection of grills and accessories was also praised, with one reviewer stating that the store always has the best options.
One Negative Experience
However, one reviewer had a terrible experience with their fireplace installation, citing poor workmanship, faulty installation, and poor customer service from the owner. Despite numerous complaints and visits, the issues were not resolved, and the reviewer felt treated poorly and overcharged.