Exceeding Your Expectations, One Floor at a Time
Passion for Fireplaces in Kamloops
Welcome to The Fireplace Gallery, your trusted supplier of contemporary and traditional fireplace solutions in Kamloops and surrounding areas. With over 15 years of experience, we have helped countless homeowners find the perfect hearth to enhance their living spaces.
Unmatched Selection and Expertise
Our spacious showroom showcases over 30 working fireplaces, featuring a diverse selection of gas, wood-burning, and electric options. Our friendly and knowledgeable staff is available to guide you through the selection process, answer your questions, and provide personalized recommendations.
A Focus on Quality and Customer Service
At The Fireplace Gallery, we prioritize quality and customer satisfaction. We partner with leading manufacturers to bring you reliable and efficient hearth products. Our dedicated team is committed to providing:
- Honest and impartial advice: We never push certain products or brands. Our recommendations are based on your unique needs and preferences.
- Professional installation and service: We offer comprehensive installations, ensuring a seamless and enjoyable experience.
- Exceptional customer support: Our responsive team is always available to address any questions or concerns you might have.
Finding the Perfect Hearth for Your Home
Whether you're looking for a cozy wood-burning fireplace, a sleek gas-powered insert, or a modern electric fireplace, we have something for everyone. We also offer a wide range of accessories, including mantels, surrounds, and hearths, to complete the look.
Explore More
- Outdoor Hearth Solutions: Enjoy the warmth and ambiance of a fireplace in your outdoor space with our selection of outdoor patio features.
- Built-in Barbeques: Combine the convenience of a built-in barbecue with the warmth of a fireplace for ultimate outdoor entertaining.
Visit Our Showroom & Experience The Difference
Come visit our showroom in Kamloops and discover the potential of a stunning new fireplace in your home. Our friendly staff will be happy to welcome you and guide you through our extensive selection.
Customer Experience
The Fireplace Gallery has received mixed reviews from customers, with some having excellent experiences and others encountering issues.
Positive Experiences
Several customers have praised the helpfulness of the staff, the professionalism of the installers, and the quality of the products. They have mentioned that the staff went above and beyond to ensure they got the correct product, cleaned up after installation, and were knowledgeable about fireplaces.
Negative Experiences
On the other hand, some customers have had negative experiences, including being told that a specific size of fireplace was no longer available, only to find it at a competitor's store. Another customer was unhappy with the warranty policy, which is non-transferable, and felt that the company was only interested in making money.
Product and Installation
The products sold by The Fireplace Gallery, such as gas stoves and fireplaces, have received positive reviews. The installation process has been mentioned as being professional and efficient.