"Commitment to Quality" and 'Customer Satisfaction'
Roofone brings over 15 years of expertise in residential and commercial roofing services to the Greater Toronto Area. We are a dedicated team of professionals with a passion for delivering exceptional customer service and quality workmanship.
Our Expertise
Our comprehensive services encompass every aspect of roofing, ensuring comprehensive protection and aesthetics for your property.
Residential Roofing
From minor repairs to complete roof replacements, we handle it all. Our skilled technicians employ industry-leading techniques to ensure the integrity, safety, and aesthetic appeal of your home.
Commercial Roofing
We have extensive experience in providing superior roofing solutions for commercial and industrial properties. We understand the specific needs of businesses and offer reliable services to minimize disruptions and safeguard your investment.
Our Values
Quality, integrity, and customer satisfaction are at the heart of our mission. We prioritize:
- Professionalism: Each member of our team is certified and experienced, ensuring the highest standards for safety and workmanship.
- Transparency: We provide clear and concise information to empower our clients.
- Communication: Open and regular communication allows us to address your concerns and maintain peace of mind.
Our Approach
We prioritize open communication and collaboration with our clients. Our experienced project managers will work with you every step of the way, from assessing your needs to completing the project.
Why Choose Roofone?
- Locally owned and operated, serving Oakville, Mississauga, Burlington, and Brampton.
- Licensed, insured, and safety-regulated.
- 15+ years of experience in residential and commercial roofing.
- Specialized in roofing, siding, and eavestrough services.
- Committed to quality, delivering exceptional customer service and unparalleled craftsmanship.
Unwavering Commitment
At Roofone, we stand behind our work with comprehensive warranties and prioritize your satisfaction. Our commitment to excellence is reinforced by our responsive customer service and emergency repair services available 24/7.
Overall Experience
The reviews of Roof One Ltd. showcase a mix of positive and negative experiences. While some customers had a seamless and satisfactory experience, others faced issues with the company's reliability and customer service.
Positive Aspects
Professionalism and Quality of Work
Many customers praised the professionalism and quality of work provided by Roof One Ltd. Steve, the owner, was commended for his communication skills, willingness to provide ideas without upselling, and attention to detail. The work crew was also described as pleasant and thoughtful.
Helpful and Knowledgeable Staff
The staff at Roof One Ltd. were knowledgeable and helpful in guiding customers through the installation and repair processes. They provided excellent advice on the best quality gutters and sidings, and offered high-efficiency, eco-friendly roofing solutions.
Prompt and Reliable Service
Some customers experienced prompt and reliable service from Roof One Ltd., with technicians arriving on time and completing the job efficiently.
Negative Aspects
Reliability and Customer Service Issues
A few customers experienced issues with the company's reliability and customer service. They reported broken promises, lack of communication, and unreliable service.
Poor Workmanship
One customer reported that the shingles installed by Roof One Ltd. came off with the wind, indicating poor workmanship.
Disappointing Experience
Another customer had a disappointing experience with the company, citing a lack of professionalism and poor management of client expectations.
