Authentic. Enduring. Beautiful.
At Loewen, we are a manufacturer of premium windows and doors for the luxury architectural market in North America and abroad. Our commitment to producing high-quality products is driven by our dedication to authenticity, handcrafted expertise, and a passion for timeless designs.
Our Values
At Loewen, we believe that authenticity is at the core of our product design. We use solid wood laminations, not veneers, and our extruded aluminum is of the highest quality. Our operating hardware is made from bronze, brass, zinc, and stainless steel - all genuine materials, not imitations. We prioritize using materials that are true to their nature, and that reflect the culture of precision and craftsmanship that defines our brand.
Handcrafted Excellence
Our handcrafted windows and doors are the result of meticulous attention to detail and a commitment to quality. Our expert artisans ensure that every product meets our exacting standards, from the precision-cut wood to the precision-assembled hardware. Every component is carefully crafted to ensure a perfect fit and an unparalleled finish.
Enduring Design
Our designs are timeless because we believe that true style is not just about aesthetics, but also about performance and functionality. Our products are designed to last, with a focus on durability, sustainability, and eco-friendliness. We strive to create products that not only look beautiful but also perform exceptionally well, providing an industry-leading experience for years to come.
Wood Species
We offer a range of beautiful and durable wood species, including Coastal Douglas Fir, Honduran Mahogany, and White Oak. Our Coastal Douglas Fir is our standard solid wood species, known for its strength, durability, and resistance to moisture absorption, decay, and insect infestation. Our Honduran Mahogany is naturally resistant to decay and is far stronger than African Mahogany. White Oak is strong and straight grained, with a beautiful grain pattern and durability to withstand the elements.
Custom Capabilities
Our Custom Shop offers pre-finishing for our wood products, with a limited range of finishes available. Optional wire-brushed distressing can also be applied. We offer a range of stains and finishes, including Cedar, Cinnamon, Clear, Coastal Grey, Ebony, Red Mahogany, Rich Mahogany, Spanish, Spanish Oak, Tucson, and Western.
What Sets Us Apart
At Loewen, we are committed to producing handcrafted windows and doors that are truly exceptional. We use only the finest materials, expertly crafted to ensure a perfect fit and an unparalleled finish. Our products are designed to last, with a focus on durability, sustainability, and eco-friendliness. We believe that authenticity, attention to detail, and a commitment to excellence set us apart in the industry.
Employee Praise and Criticism
The reviews highlight the exceptional service provided by some employees, such as PH the forklift driver, who is described as correct, nice, and having a good humor. In contrast, the front receptionist at the Steinbach location is criticized for being unprofessional and not returning phone calls and emails.
Training and Development
One reviewer, Korak Sen, praises the company for providing various types of training and activities, making it a great place to evolve and grow as a perfect human.
Customer Service Issues
Several reviewers express frustration with the company's customer service, citing issues such as unreturned phone calls, lack of attention to detail, and poor quality assurance. Ben Williams describes his experience as "unequivocally, the most regrettable purchase and experience" due to the company's failure to replace a defective window and provide satisfactory customer service.
Workplace Culture and Management
Reviews from former employees, Shae B. and Dantastic A., describe a negative workplace culture, where employees are punished for taking time off due to illness or injury. Shae B. was fired the day after reporting an injury, while Dantastic A. was terminated after staying home for two weeks due to a stomach flu.
Product Quality
There are mixed opinions about the quality of the company's products. While some reviewers praise the quality and craftsmanship of Loewen Windows, others, like Ben Williams, describe the products as over-rated and lacking in quality.
