Transforming Spaces, Warming Hearts
At Hearth Manor Fireplace Design, we pride ourselves on being a family-owned and operated business that has been serving the community for over 40 years. Located in the Mississauga Home and Design Centre, we are strategically situated to serve the Greater Toronto Area, including Oakville, Burlington, and Etobicoke. Our showroom is designed to provide an immersive experience, allowing customers to explore and discover the perfect fireplace to match their unique style and preferences.
Our History
With over four decades of experience in the fireplace industry, our team has been dedicated to helping customers create their dream fireplaces. From gas fireplaces to electric fireplaces, we carry a wide range of products from top manufacturers like Napoleon, Dimplex, Valor, and many more. Our team takes the time to understand each customer's unique needs and preferences, ensuring that we provide personalized service that exceeds their expectations.
Our Services
At Hearth Manor Fireplace Design, we offer a comprehensive range of services to cater to your fireplace needs. Our expert team will work closely with you to design, install, and maintain your new or refurbished fireplace. Our services include:
- Design and Consultation: Our expert designers will work with you to create a customized design for your fireplace, taking into account your unique style, space constraints, and budget.
- Installation: Our experienced technicians will ensure that your fireplace is installed correctly and safely, guaranteeing a seamless experience.
- Maintenance: We offer regular maintenance services to ensure that your fireplace remains in excellent working condition, sustaining its functionality and longevity.
- Refurbishment: If you have an existing fireplace that needs revitalizing, our team can refurbish it to its former glory, giving it a new lease of life.
Our Product Range
We pride ourselves on carrying an extensive collection of fireplaces, including:
- Gas Fireplaces
- Electric Fireplaces
- Wood Burning Fireplaces
- Gas Log Sets
- Fireplace Inserts
- Outdoor Fireplaces
- Patio Tables
- Pizza Ovens
- Outdoor Furniture
- Weatherproof Cabinets
Conclusion
At Hearth Manor Fireplace Design, we are committed to providing exceptional service and unparalleled expertise in the fireplace industry. With over 40 years of experience, we have earned a reputation for delivering high-quality products and personalized service. Whether you're looking to create a new fireplace or refurbish an existing one, our team is dedicated to helping you achieve your goals. Visit our showroom today and discover the perfect fireplace to match your unique style and preferences.
Exceptional Customer Service
Many reviewers have expressed their satisfaction with the exceptional customer service they received from Hearth Manor. The team, particularly Liz, has been praised for being friendly, reliable, and efficient. Several customers have mentioned that they were treated like family, and the owners, Liz and Hans, went above and beyond to ensure that their needs were met.
Quality Products and Installation
While some customers have experienced issues with their products, particularly with the Regency fireplace, most reviewers have been satisfied with the quality of the products and the installation process. Some customers have mentioned that the team at Hearth Manor was knowledgeable and helpful in designing and installing their custom fireplaces, and that the end result was truly exceptional.
Communication and Warranty Issues
Some customers have expressed disappointment with the communication and warranty processes at Hearth Manor. A few reviewers have mentioned that they experienced delays or difficulties in getting responses to their questions or concerns, and that there were issues with the warranty process. However, it's worth noting that the company did eventually resolve the issues and made amends with the affected customers.
