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Your Partner in Accessible Solutions

Smart Service Appliances is a leading provider of repair services, parts, sales, and maintenance for major appliances in the Niagara Region. Our licensed and insured technicians specialize in servicing both European and domestic brands of appliances, including smart appliances. We work with a wide range of appliances, from fridges and stoves to HVAC and central AC systems. With our expertise, we ensure fast and affordable services to keep your appliances running smoothly.

Our Services

At Smart Service Appliances, we offer an extensive range of services tailored to your needs:

1. Appliance Repair: Our experienced and knowledgeable technicians service all major brands of appliances, including European and domestic models. We provide expert repair services for various appliances, such as fridges, washers and dryers, stoves, dishwashers, bar fridges, microwaves, and HVAC and central AC systems.

2. New and Used Appliances: If you're in the market for new or used appliances, we have you covered. We offer a selection of reliable and affordable appliances for home, restaurant, and apartment use. Our used appliances are carefully inspected by our service team, ensuring they are in good working condition.

3. Appliance Parts: Our inventory includes a wide variety of appliance parts for electric and gas appliances. We supply parts for domestic and European brands, allowing you to repair and maintain your appliances effectively.

4. Commercial Laundry Equipment: We provide sales, installation, and maintenance services for commercial laundry equipment. Our clients include landlords, hotels, salons, universities, and other businesses requiring high-capacity washing machines and dryers.

5. HVAC and Central AC Services: We offer maintenance and repair services for HVAC and central AC systems to keep your home or business comfortable year-round.

Service Area and Professional Certifications

Based in Thorold, Smart Service Appliances serves clients throughout the Niagara Region. Our team is fully gas certified, and our technicians are licensed and insured, ensuring the highest quality of work and customer satisfaction.

Reviews (15)
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Positive: Nick and his business have received mostly positive reviews for their honest, reliable, and fair-priced services.
Negative: Several customers have had negative experiences with Nick not showing up for appointments or not following through on commitments.

Mixed Reviews for Smart Service Appliance

Summary of Reviews

The reviews for Smart Service Appliance are mixed, with both positive and negative comments. The owners of the business, Nick, seem to have a good reputation for providing honest, reliable, and fair-priced services. However, some customers have experienced issues with Nick not showing up for appointments or not following through on commitments.

Positive Reviews

Several customers have praised Nick for his excellent service, including Deborah Berton, who has been a loyal customer for 15 years. Marco Ganassini appreciated Nick's honesty and fair prices, and recommended the business to others. Adam Krawec also had a positive experience with Nick, who saved him money by repairing his appliance instead of replacing it. Rachel Sparkes and Dan Webb have also had good experiences with the business, with Rachel mentioning that she has used Smart Service Appliance for all her appliance needs since 2000.

Negative Reviews

On the other hand, some customers have had bad experiences with Nick not showing up for appointments or not following through on commitments. Benjamin Schweitzer never got a call or visit from Nick, and Wendy Holierhoek never received a call or visit even after being told that Nick would be arriving later. A Google User also experienced a no-show by Nick without a call or notification.