Providing Quality, Reliable Solutions for a Better Quality of Life
At Entrance Automation Systems Inc., we have been dedicated to providing sales, service, installation, and preventive maintenance of Horton Automatic door lines for over 25 years. Our team of skilled technicians, estimators, and office support staff has an accumulative experience of over 100 years in the industry. We are proud to be the local distributor of the Horton line of automatic door systems, revolving doors, and special access door packages.
Our Background
Founded over 25 years ago, Entrance Automation Systems Inc. has built a strong customer base by offering quality products and exceptional service. We have established relationships with major brands of automatic door systems, and our technicians are trained to service and repair a wide range of door systems. We understand the importance of maintaining door systems and minimizing downtime, which is why we keep a well-stocked inventory of parts for our customers.
Our Mission Statement
At Entrance Automation Systems Inc., our mission is to provide quality, reliable products and services to our customers. We strive to stay current with market demands and ensure that our products and services meet or exceed industry standards. We are committed to providing a better quality of life for our employees and customers alike.
Our Products
At Entrance Automation Systems Inc., we are proud to offer a wide range of products from Horton Automatics. Our product line includes:
- Sliding Doors: Horton Automatic sliding door systems are designed for commercial and industrial applications, providing a wide range of access solutions.
- Swing Doors: Horton Automatic swing operators offer a full range of swinging and folding access solutions, including the 4000 series and 7000 series swing operators.
- Revolving Doors: Horton Automatic revolving door systems offer dramatic architectural appeal, energy efficiency, and the ability to move vast pedestrian traffic.
- Health Care Solutions: Horton offers a broad selection of healthcare products designed for hospitals and medical facilities, including self-closing smoke-rated ICU/CCU door systems and airborne infection isolation room door systems.
- Service Windows: Horton Automatic service and security windows are designed for pharmacies, labs, supply rooms, and other secure areas where transactions occur.
- Folding Door Systems: Horton Automatics offers its 4000 series and 7000 series swing operators for folding door systems.
At Entrance Automation Systems Inc., we are committed to providing quality products and services that meet the needs of our customers. Whether you're looking for sales, service, installation, or preventive maintenance, we are here to help. Contact us today to learn more about our products and services.
Customer Service Experience
The customer service team, consisting of Cody, Lynne, and Karen, received high praise for their exceptional service. They were described as patient, professional, and helpful in finding solutions to existing problems.
Issues with Reliability and Accountability
On the other hand, there were issues with reliability and accountability. One customer reported that the technician did not show up for a scheduled service call and did not call to cancel or reschedule, leaving the customer in the dark and forced to find alternative repair methods.
