Committed to Quality & Integrity
At Omega Flooring, we're a family-owned and operated flooring company dedicated to providing exceptional service and state-of-the-art flooring solutions to both commercial and residential clients. With over 50 years of experience, we've established ourselves as a leading flooring expert in Southern Alberta, with a showroom located in the heart of Lethbridge. Our commitment to excellence is evident in every aspect of our business, from our highly skilled installers to our extensive range of products from top brands.
Our Story
Our journey began with a simple goal: to provide high-quality flooring solutions that exceed our customers' expectations. Over the years, we've built a reputation for our dedication to customer service, our attention to detail, and our unwavering commitment to excellence. Today, we're proud to be one of the most trusted flooring companies in the region, with a loyal customer base and a long history of successful projects.
Our Products
At Omega Flooring, we understand that every home is unique, which is why we offer a wide range of flooring products to suit every taste and style. From cozy and durable carpet to stylish and functional luxury vinyl, we have everything you need to transform your living space. Our extensive product line includes top brands such as Daltile, Centura, Fuzion, Euro Tile, Tierra Sol, Mohawk, Stevens, Omni, Shaw Floors, Primco, Lauzon, Olympia, and Divine Flooring. Whether you're looking for a statement piece or a subtle background, we have the perfect solution for you.
Our Services
Our team of experienced professionals is dedicated to providing exceptional service from start to finish. From in-home consultations to material selection, we'll work closely with you to understand your needs and preferences. Our state-of-the-art installation services are backed by a guarantee, ensuring that every project is completed to the highest standards. Whether you're looking to update a single room or an entire home, we have the expertise and resources to bring your vision to life.
Our Promise
At Omega Flooring, we're committed to exceeding your expectations. We're dedicated to providing a personalized experience, tailored to your unique needs and preferences. Our goal is to make the process of choosing and installing new flooring as stress-free and enjoyable as possible, from the initial consultation to the final reveal. Whether you're a homebuyer, homeowner, or business owner, we're here to help you achieve the look and feel you've always wanted.
Our Team
Our team of experts is passionate about flooring and dedicated to providing exceptional service. With a combined total of over 50 years of experience in the flooring industry, we have the knowledge and expertise to tackle even the most complex projects. Our installers are highly skilled, reference-checked, and guaranteed, ensuring that every project is completed to the highest standards.
General Impression
The reviews for the flooring company are mixed, with some customers having a positive experience, while others have had very negative encounters.
Positive Reviews
Several customers have reported receiving great service from the company, with friendly staff and quick response to their inquiries. One customer, Irene Friesen, had a positive experience with a small flooring project and plans to return to the company in the future. Max Heersink had a similar experience, with great customer service from Shaina, who helped him pick out flooring for his basement. Barb Nast also had a positive experience, with Scott arranging a same-day fix for her rental rug.
Negative Reviews
On the other hand, several customers have had very negative experiences with the company. George Roth's 5-star review was for service in the store, but he does not mention any issues with the company. Fred Sandford had a terrible experience, with the company failing to complete a job correctly and then threatening him with legal action. Shannon Mccann had a similar experience, with the company failing to complete a job and then trying to sue her. Tracey Maloney and Smart Ass also had negative experiences, with Maloney stating that the company has a rotten reputation and Smart Ass criticizing the driver of the company van for being in a hurry.