If Leo Can't Get It, It's No Longer Made
At DS60 Roofing & Siding Inc., we pride ourselves on being a premier roofing and siding company, dedicated to providing exceptional service to our customers throughout Essex and Kent counties. With over 120 years of combined experience, our expert team has been serving the community for over a decade, providing top-notch solutions for residential, commercial, and institutional projects.
Our History
Founded in 2012 by Bonnie Bigras, our company began as a small operation, but with determination and perseverance, we have grown into a reputable company, renowned for our exceptional service and commitment to customer satisfaction. Bonnie's decision to rebrand the company as DS60 Roofing & Siding Inc. paved the way for our company's remarkable growth, which saw a doubling of sales for three consecutive years.
Our Approach
At DS60 Roofing & Siding Inc., we believe in creating a unique experience for our customers, starting from the initial consultation to the project's completion. We offer remote consultations, quotes, project sign-offs, payments, and even finance options, all from the comfort and safety of our customers' homes, eliminating the need for in-person contact.
Our Services
Our extensive range of services includes:
- Residential Roofing: From traditional shingle roofs to flat roofs, we provide custom solutions for homeowners, ensuring their property is protected from the elements.
- Siding: We offer a variety of siding options, including vinyl, aluminum, and steel, designed to meet the unique needs of each property.
- Commercial and Institutional Roofing and Siding: Our experienced team provides expert solutions for commercial and institutional projects, ensuring a seamless and stress-free experience.
- Renovations: We offer comprehensive renovation services, including roofing and siding replacements, to restore properties to their former glory.
Our Commitment to Safety
At DS60 Roofing & Siding Inc., we prioritize the safety and well-being of our employees, customers, and the environment. We maintain a rigorous safety protocol, ensuring a safe and orderly work environment. Our "Bonnie Clean" team takes pride in their meticulous attention to detail, ensuring a spotless worksite and a satisfying experience for our customers.
Join Us
If you're passionate about exceptional service, commitment, and excellence, we'd love for you to join our team. Explore our job openings and apply today to become part of our dynamic and dedicated team.
Get in Touch
To learn more about our services, contact us today at (519) 979-6827 or (855) 410-ROOF (7663). You can also reach out to us through our website or visit one of our offices in Windsor-Essex County or Chatham-Kent/Lambton/Middlesex and Elgin County.
Warranty and Installation Issues
Several reviewers have experienced issues with the warranty and installation of their roofs. Don Seeger and Shantel both mentioned warping and leakage problems with their roofs, while Hazem ELgarousha had to deal with accumulating water and leaks in his office. Blaine Rankin had to have the trim work installed after installation, and his roof started to leak after 14 months.
Customer Service
The company's customer service has been criticized by several reviewers. Don Seeger and Shantel both mentioned difficulties in getting the company to respond to their concerns. Hazem ELgarousha had to contact the company over 100 times to get his roof fixed, while Blaine Rankin had trouble getting the company to fix the "forgot" trim work and was eventually told that the repair was done to "manufacturer specifications" despite the roof still leaking.
Positive Reviews
Andrea Nr and David Lynn had positive experiences with DS60. Andrea mentions that the contractors were professional, quiet, and did a great job, and that she even received compliments from her neighbors. David Lynn praises the company for their prompt and professional service, and mentions that the technician, Aaron, took the initiative to solve an unforeseen problem.
Negative Reviews
The negative reviews from Don Seeger, Shantel, Hazem ELgarousha, and Blaine Rankin all highlight issues with the quality of work, customer service, and warranty. These reviewers advise against using the company and warn others of potential problems.
