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Experience and Expertise in Calgary Plumbing and Heating
J.W. Plumbing & Heating has been serving the Calgary area for over 20 years, providing comprehensive plumbing and heating solutions for both residential and commercial clients. With a team of experienced professionals and a commitment to quality, we have become a trusted local resource for all your plumbing and heating needs.
Our Values
We believe in:
- Customer Focus: Our clients are the heart of our business. We prioritize personalized service, clear communication, and upfront pricing.
- Quality Craftsmanship: We take pride in meticulous workmanship and ensure every job is completed to the highest standards.
- Integrity: We operate with transparency and honesty, always providing accurate information and treating your home with respect.
- Innovation: We stay updated on industry advancements and utilize modern technology to deliver efficient and reliable solutions.
Services for Every Need
We offer a comprehensive range of services, including:
General Plumbing
- Drain cleaning and repair
- Leak detection and repair
- Full plumbing service and repair
- Water heater installation, repair, and maintenance
- Boilers and furnace installation, repair, and maintenance
Commercial Services
- Service agreements tailored to your needs
- Preventative maintenance programs
- Emergency repairs 24/7
- Consultation and project management
Specialized Services
- In-floor radiant heating installation and repair
- Sump pump installation and repair
- Kitchen and bathroom renovations
Our Commitment to You
We are committed to:
- Providing competitive and transparent pricing
- Offering flexible scheduling and emergency services
- Delivering personalized solutions tailored to your unique needs
- Maintaining open communication and keeping you updated throughout the process
- Providing warranty on all parts and labor
Get the Expertise You Deserve
For reliable, experienced, and personalized plumbing and heating services in Calgary, choose J.W. Plumbing & Heating. Contact us today and experience the difference!
Negative Experiences
Many customers have expressed frustration with the customer service provided by JW. Some have reported difficulty in getting their issues resolved, with ignored calls and emails, and a lack of transparency in their work. One customer's experience with a plumber was particularly poor, with the plumber being rude and refusing to answer questions about the work being done.
Issues with Customer Service
Several customers have mentioned that JW's customer service is lacking, with some reports of being ignored or told that the company is too busy to help. One customer had to call their boss to get their issue resolved, and another customer was threatened with being called to the police for not letting a plumber leave.
Mixed Experiences
A few customers have had positive experiences with JW, with some reporting good service from plumbers and courteous treatment. One customer praised a plumber's professionalism and knowledge, and another customer appreciated the prompt service they received for a small issue with their furnace.
Unprofessional Behaviour
One customer was offended by a plumber's unprofessional behaviour, including using their phone while driving and refusing to answer questions about the work being done.
