YOUR REFERRALS ARE OUR REPUTATION
Since 1990, JR Windows has been serving Ottawa and Eastern Ontario with expertise in window and door installations, repairs, and renovations. Our commitment to quality workmanship and great customer relations has earned us a reputation for excellence in the industry. From choosing the right windows and doors to suit your budget and lifestyle to the final installation and enjoyment, our team will guide you through every step of the process with unmatched professional service and attention to detail.
Our Mission
At JR Windows, we understand that windows and doors can truly define a living experience, as they connect our interior and exterior worlds. That's why we bring a combination of old world craftsmanship, modern design, and technical solutions to every project we undertake. Attention to detail, along with quality products and materials, are the cornerstones of our success. From new door and window installations to window and door repairs, we bring our years of experience to any job, large or small.
Services
At JR Windows, our commitment to quality workmanship and great customer relations extends through the wide range of residential and commercial services we offer:
- New Window and Door Installation
- Window and Door Repairs and Warranty Work
- Vinyl or Wood Siding Installation
- Soffit and Fascia Installation
- Eaves-trough Installation
All of our new product installations come with a full lifetime manufacturer's warranty from our supplier partners.
Suppliers
JR Windows has partnered with the best window and door manufacturers in Eastern Canada to ensure that we're only working with the highest quality products. Our supplier partners offer a wide selection of window and door solutions to fit every size of project and budget. All are CSA and EnergyStar approved, providing you with excellent value, comfort, and peace of mind, now and for years to come.
GreenON Rebates
Although the GreenON program has been cancelled, JR Windows will work with all currently registered clients to ensure that their project is completed with the revised program deadline. If you're already signed up for a rebate, it will be honoured if you have a signed work agreement with a participating contractor for work that will be completed by August 31, 2018, and your rebate application is submitted by September 30, 2018.
Warranty & Insurance
You're protected with JR Windows! Our commitment to quality is backed by a full 10-year warranty on all workmanship, in addition to comprehensive product warranties offered by all our supplier partners. We're also fully insured, carrying year-round full coverage to any job site or project we undertake, including the standard WCB (Workman Compensation Board) coverage.
Testimonials
Not only do we love what we do, but we also love to hear back from our many satisfied customers on how much they love what we do too! We take great pride in our work and always appreciate the good things our customers have to say. Here are just a few we'd like to share:
"On schedule, on budget and really nice people to deal with. Would I recommend JR Windows? You bet! S. Boudreault - Cumberland"
"Our thanks to Joseph and the JR Windows team. You were great - from our first encounter when you came to provide an estimate through to when we finally walked through our new patio door! You took the time to explain and give us great advice up front."
Overall Experience
The reviews reveal a mixed bag of experiences with the service provider, ranging from excellent to terrible. While some customers were extremely satisfied with the work and customer service, others had horrific experiences with no-shows, unprofessional behavior, and poor workmanship.
Positive Aspects
Prompt and Expert Work
Some customers praised the service provider for their prompt and expert work. They were able to complete jobs quickly and efficiently, exceeding expectations in some cases.
Good Communication and Customer Service
A few reviewers commended the service provider for their good communication and customer service. They were responsive, courteous, and understanding of customers' needs.
Negative Aspects
Unreliability and No-Shows
Several customers had issues with the service provider's reliability, with some experiencing no-shows or unreturned calls. This led to frustration and wasted time.
Poor Workmanship and Unprofessionalism
Some reviewers were dissatisfied with the quality of work, citing poor workmanship and unprofessional behavior. This included leaving garbage behind and failing to complete jobs on time.
Lack of Communication and Disrespect
A few customers felt disrespected and frustrated due to the service provider's lack of communication and responsiveness. They had to constantly follow up to get things done, which was unsatisfactory.
