Committed to Safety and Quality Results
About Us
Brookside Roofing Ltd. is a trusted roofing contractor serving Fredericton, New Brunswick, and the surrounding areas. Founded by Orick Hayes, an experienced roofer with over 30 years in the industry, we prioritize quality, efficiency, and customer satisfaction on every project. Our team of skilled technicians are dedicated to providing reliable repairs, installations, and inspections for both residential and commercial properties.
Roof Installations & Repairs
We provide comprehensive solutions for all your roofing needs, including:
- Shingle roofs: Installation, repair, and replacement of all types of 3-tab, architectural, and luxury shingles.
- Metal roofs: Durable and lightweight metal roofing systems for added protection and style.
- Flat roofs: Expert repair and installation of low-slope roofs for commercial buildings and residential homes.
- Rubber roofs: Waterproof and adaptable roofing solutions for unique applications.
- Aluminum roofs: Lightweight and reflective materials providing energy efficiency and durability.
Beyond the Roof
Our commitment goes beyond just fixing the roof. We assess the overall health of your roofing system, identifying potential issues with insulation, ventilation, and underlying structures. We provide detailed reports and recommendations to ensure your peace of mind.
What Sets Us Apart
- Free estimates and inspections to give you a clear understanding of your roofing needs.
- Full insurance coverage for your peace of mind and financial protection.
- 10-year workmanship warranty on all our installations and repairs.
- Safety first: Our team is trained and certified in fall protection and first aid, adhering to all safety regulations set by WorkSafeNB.
- Commitment to communication: We provide regular updates and clear communication throughout the process to ensure transparency and customer satisfaction.
Areas Served
Fredericton, Douglas, Nashwaak Bridge, Stanley, Doaktown, Boiestown, New Maryland, Fredericton Junction, Woodstock, Charters Settlement, and surrounding communities.
Overall Experience with Brookside Roofing Ltd.
Positive Aspects of the Company
Some customers have reported very positive experiences with Brookside Roofing Ltd. They have praised the company's professional workmanship, efficient service, and competitive pricing.
Reviews of the Company's Work
Satisfaction with Roofing Jobs
Some customers have reported that the company completed their roofing jobs efficiently and to a high standard, with one customer stating that their roof has withstood wind storms and heavy rain for over 5 years without any issues.
Praise for Professionalism and Communication
Several customers have praised the company's professionalism, dependability, and excellent communication. They have reported that the company's employees, including the receptionist and roofer, are honest and courteous.
Warranty and Cleanliness
One customer was impressed with the 10-year labour and workmanship warranty offered by the company, as well as the 40-year warranty from the shingle manufacturer. Another customer praised the company's cleanliness, stating that they left the job site spotless.
Negative Experiences with Brookside Roofing Ltd.
Dissatisfaction with Pricing and Quality of Work
Some customers have reported negative experiences with the company, including overpricing, poor quality of work, and damage to their property. One customer reported that the company beat and thrashed their eavestrough and facia, causing irreparable damage.
Issues with Professionalism and Communication
Several customers have reported poor communication and unprofessional behavior from the company's staff. One customer stated that the boss would not stop talking long enough to hear their concerns, and another customer reported that the company's owner slandered them on Facebook and blocked them.
Disputes over Payment and Work Completion
Two customers reported disputes with the company over payment and work completion. One customer was upset that the company wanted full payment for a job that was only partially completed, and another customer was dissatisfied with the company's response to a leaky roof.
