Dress Your Doorways to Impress
Action Door Service Inc. stands as a trusted name in automatic and manual door solutions on Vancouver Island. With over 30 years of experience serving commercial, institutional, and industrial clients, we've established ourselves as the leading provider of top-notch door systems in the region.
Our Expertise
Our skilled technicians are certified by the AADM and have extensive experience in every aspect of doorway operation, from installation and maintenance to repairs and troubleshooting. We proudly represent Horton Automatics as an authorized distributor, offering their reliable and innovative door systems with a 2-year warranty.
Our Services
We offer a comprehensive array of services designed to meet your unique needs:
Swing Doors & Hardware
- Installation, repair, and maintenance of all types of swing doors and their hardware
- Custom door design and selection
Sliding Doors
- Comprehensive service for existing sliding doors
- Installation of new, high-quality sliding doors from Horton Automatics
- Automation solutions for increased accessibility and efficiency
Revolving Doors
- Installation, maintenance, and repair of revolving doors for a welcoming and elegant entryway
- Consultation on the best type of revolving door for your space
Service Windows
- Supply and installation of durable and reliable service windows for drive-through businesses
- Expert repair and maintenance services to ensure optimal performance
Additional Services
- Emergency response services for urgent repairs
- Comprehensive consultations to assess your needs and suggest the best solutions
Why Choose Action Door Service Inc.?
- Experience and Expertise: Decades of experience in the industry ensures quality installations and efficient repairs.
- Quality Products: We partner with trusted manufacturers like Horton Automatics to provide long-lasting and reliable products.
- Personalized Service: We prioritize personalized attention, offering tailored solutions and solutions for every project.
- Client Focus: Our commitment to exceptional customer service is reflected in our responsive communication and flexible scheduling.
Overall Experience
The reviews provide a mix of positive and negative experiences with the company. On one hand, some customers have reported satisfactory service and turnaround time. On the other hand, several customers have experienced significant delays, incorrect orders, and poor communication.
Issues with Orders and Delivery
Several customers have reported issues with their orders, including receiving the wrong doors, long wait times, and unreturned calls and emails. One customer has been waiting for six months for their commercial doors, and another customer received an automatic door that still doesn't work after three months.
Poor Communication
Some customers have expressed frustration with the company's communication, citing unreturned calls and emails. One customer felt that the representative they spoke with was uninterested in their business and failed to follow up on their inquiry.
Positive Experience
In contrast, one customer reported being very pleased with the level of service and turnaround time, commending the company for a job well done.
