Building Solutions, One Mix at a Time
The QUIKRETE Companies is a leading manufacturer of packaged concrete and cement mixes, sand, decorative stone, and a variety of other building and landscaping materials. With more than 70 ready-mix concrete plants, 50 retail stores, and 150 production facilities across North America, we provide our customers with the highest level of quality and customer service.
Our company's history dates back to 1940, when the first bag of QUIKRETE concrete mix was sold. Since then, we have been committed to providing contractors, DIY homeowners, and project enthusiasts with innovative and reliable products that make it easy to build, maintain, and improve residential and commercial properties.
Services Offered by the QUIKRETE Companies
At the QUIKRETE Companies, we offer a wide range of services designed to meet the needs of our customers. These services include:
- Product Selection: We offer a comprehensive selection of concrete, masonry, and stucco mixes, as well as fast-setting cements, mortars, and other building materials. Our product line includes a variety of solutions for residential and commercial applications, from repairing and sealing horizontal and vertical expansion joints to building deck footings, walkways, and outdoor kitchens.
- Technical Support: Our team of technical experts is available to provide guidance and support for all your projects. Whether you need help selecting the right product for your job or troubleshooting issues during the application process, we are here to help.
- Educational Resources: We offer a wide range of educational resources, including how-to videos, project instructions, product selectors, glossaries, and flipbooks. These resources are designed to help you learn about our products and how to use them effectively.
- Warranty Information: We stand behind our products with a comprehensive warranty program. Our warranties cover defects in materials and workmanship, providing you with peace of mind and protection against unexpected repair or replacement costs.
- Cleaners and California Information: We provide a range of cleaners and other resources for our customers in California, including important safety information and guidelines for using our products in the state.
- Terms and Conditions: Our terms and conditions outline the terms of use for our website and the purchase of our products. We encourage you to review these terms carefully before making a purchase.
- Careers: We are always looking for talented and motivated individuals to join our team. If you are interested in a career with the QUIKRETE Companies, please visit our careers page for more information.
At the QUIKRETE Companies, we are committed to providing our customers with the highest level of quality and customer service. Whether you are a contractor, DIY homeowner, or project enthusiast, we have the products and services you need to get the job done right.
Poor Quality Control and Unpleasant Work Environment
Many reviewers have expressed dissatisfaction with the company's product quality control, citing inconsistent mixture ratios, inadequate packaging, and poor storage conditions. One reviewer even stated that the product is often sold with significant weight shortages. The company's work environment is also criticized for being unhealthy, with some reviewers describing it as a "horrible" place to work with underpaid and underappreciated employees.
Customer Service Issues
Several reviewers have had negative experiences with the company's customer service, complaining about poor communication, long wait times, and unhelpful representatives. One reviewer was left with multiple unanswered emails and phone calls, while another reviewer was told that their claim would be denied due to a lack of evidence.
Safety Concerns
Two reviewers have reported safety concerns related to the company's products, with one describing a truck carrying Quikrete products that shed dried concrete pieces, causing damage to another driver's windshield. The company's insurance provider allegedly denied the claim due to lack of evidence.
Management Issues
Some reviewers have criticized the company's management, accusing them of prioritizing profits over people. One reviewer describes a plant manager who changed a punch clock record to reduce employee pay, while another reviewer claims that the company prioritizes robots over human employees, offering minimal health insurance options.
Other Issues
Additional issues mentioned by reviewers include a lack of PPE for essential employees, no hazard pay or bonus for delivering essential products during the pandemic, and a need for better management practices.
