Transforming Spaces, Transforming Lives
At American Standard, we're passionate about helping people create a better home. For over 140 years, we've been dedicated to designing and manufacturing innovative, high-quality products that make a difference in people's lives. From our hygienic and reliable plumbing fixtures to our stylish and functional bathroom and kitchen products, our goal is to help families create a welcoming, functional, and beautiful space that reflects their unique style.
Innovation and Quality
At the heart of American Standard's success is our commitment to innovation and quality. We've always been at the forefront of plumbing technology, developing cutting-edge solutions that meet the evolving needs of our customers. From touchless faucets to filtered showerheads, our products are designed to make a meaningful impact on people's daily lives.
Wide Range of Products
Our comprehensive range of products includes bathroom and kitchen faucets, toilets, sinks, showers, bathtubs, and more. Whether you're looking to upgrade your existing bathroom or kitchen, or designing a new space from scratch, we have the perfect solution to match your style and needs. Our extensive range of products is designed to work seamlessly together, so you can create a cohesive and stylish space that reflects your unique taste.
Filtered Products
At American Standard, we believe that clean water is essential to a healthy and happy life. That's why we've developed a range of filtered products that make it easy to enjoy clean, fresh water in your home. From our Filtered Kitchen Faucet to our Filtered Hand Shower, our filtered products use advanced technology to remove impurities and contaminants, giving you the peace of mind that your family is drinking the best water possible.
Commercial Solutions
In addition to our residential products, American Standard also offers a range of commercial solutions for businesses, healthcare facilities, and institutions. From commercial toilets and sinks to showerheads and hand showers, our commercial products are designed to meet the specific needs of your workplace or facility, while also providing a reliable, durable, and efficient solution for everyday use.
Inspiration and How-To
At American Standard, we believe that a better home starts with a little bit of inspiration. That's why we've created a range of resources to help you get started, from step-by-step installation guides to design inspiration and expert tips. Whether you're a DIY enthusiast or a professional contractor, we're here to help you achieve your home renovation or remodeling goals.
Customer Service Issues
The majority of reviewers have expressed frustration with American Standard's customer service, citing long hold times, unhelpful representatives, and a lack of follow-up on open tickets. Some reviewers have reported being unable to get through to customer service at all, while others have been transferred to representatives who are not knowledgeable about their products.
Product Quality Concerns
Several reviewers have reported issues with their American Standard toilets, including problems with the fill valve, cracked toilet bowls, and leaks. Some have also mentioned that the company's warranty process is unclear or unhelpful.
Difficulty Obtaining Replacement Parts
Reviewers have reported difficulty obtaining replacement parts for their American Standard products, with some stating that the company does not sell replacement parts or provide adequate support for troubleshooting.
Positive Experiences
A few reviewers have reported positive experiences with American Standard's customer service, citing helpful representatives and prompt resolution of their issues.
Warranty and Support
Some reviewers have praised American Standard's warranty and support, stating that they have received replacement parts or repairs quickly and easily.
