Where water flows - New Water goes
New Water Plumbing has been serving the Greater Toronto Area (GTA) since 1991, offering comprehensive plumbing, heating, and cooling services specifically tailored to the needs of condominium management. We pride ourselves on providing reliable, professional service, and understanding the unique challenges of managing a residential complex.
Our Expertise
We offer a wide range of services to ensure the optimal functioning of your plumbing infrastructure, including:
General Plumbing
- Emergency repairs - 24/7 availability for urgent situations
- Routine maintenance and inspections
- Leak detection and repair
- Water heater repair and replacement
- Drain cleaning and unclogging
- Water pressure management
- Backflow prevention installation and testing
Heating & Cooling
- Boiler repair and replacement
- Furnace and air conditioner maintenance
- Heat exchanger repair and replacement
- Cooling system troubleshooting and repair
- Comprehensive system inspections and tune-ups
Additional Services
- Underground parking repairs
- In-suite plumbing repairs
- Consultations on new installations and renovations
Family-Owned and Operated
Founded by a dedicated individual with over 30 years of experience in the industry, New Water Plumbing remains a family-owned and operated business. This allows us to maintain a personal touch and prioritize client satisfaction through:
- Responsive communication and scheduling
- Professional and courteous technicians in uniform
- Transparent pricing and detailed reporting
- Commitment to quality workmanship and materials
Our Commitment
We understand the importance of reliable plumbing infrastructure for a smooth-running condominium. Our experienced team is committed to:
- Providing prompt and efficient service
- Minimizing disruptions to residents
- Communicating clearly with property managers and stakeholders
- Working collaboratively to find cost-effective solutions
Contact us today and let New Water Plumbing be your trusted partner in maintaining the comfort and functionality of your condominium.
Critical Feedback
The reviews provided are overwhelmingly negative, with each reviewer sharing their poor experience with New Water Plumbing. Here are some common themes that emerged:
Value
Several reviewers felt that the company overcharged them for their services. One reviewer was charged a minimum service fee of $200 even though the plumber couldn't fix the issue. Another reviewer was billed for an excessive amount of time spent on a simple repair.
Quality of Work
Many reviewers expressed frustration with the quality of work provided by New Water Plumbing. Some reported that the plumber who visited their home did not listen to their concerns, provided incorrect diagnoses, or completed subpar work.
Professionalism
Reviews highlighted a lack of professionalism from the company, including poor communication, indifference, and rudeness from customer service representatives.
Warranty and Repair
Some reviewers experienced issues with repairs made by New Water Plumbing, including future repair difficulties and unnecessary damage to existing fixtures.
Communication
Many reviewers felt that the company did not adequately communicate with them throughout the repair process. Some reported that they were not informed about scheduling changes, delays, or the completion of work.
Conclusion
The common thread among these reviews is that New Water Plumbing failed to provide satisfactory service to its customers. The company's poor communication, overcharging, and subpar work quality have led to a significant number of dissatisfied customers.
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